Technical Help

[didideve]

Oh wow, this thread is linked on Destructoid, it's nice to know that the word is getting out.

[acrimonium]

To be honest the whole thing has been a debacle.

I bought a new psp go on release day. Eventually got the codes and downloaded the games.

Then...... after downloading and using the GT theme, discovered i had a large number of stuck pixels! After being told i could not exchange i trawled thenet in search of a video file to unfreeze the pixels. It did n ot unfreeze them all!

I thought I could suffer this but then the system kept randomly shutting itself down so I took it back to Gamestation and exchanged.

I could not activate the sytem because, apparently, I already had 5 PSP's registered! Spoke to Sony and they said they would have to escalate it as they were concerned that I may be trying to breach copyright! I explained that I only had two PSP's! like this made a difference.

So...

I called back half an hour later and spoke to someone who had some manners. They explained that they had not had a complaint of this nature and would look into it. Alas, I managed to activate the system but then..... returning to  the thread..... the bloody games would not download except for GT.

Still no free games, can't use my account properly and am being scrutinised for bloody copyright infringement!

Very disillusioned by all of this and am pondering my next move. Do I really want to be hampered by a games system that does not offer a satisfactory level of service? I feel that every time I need to do something with this I have a Sony franchised gun held to my head.

I don't think this concept has been looked into completely and thisis really starting to show.

Come on Sony....

[h0m0genised]

I don't understand the problem. They can see my psp go registered to my PSN ID. They can see the reward code sent to my email and redeemed on my PSN ID. They can see my PS3 registered to my PSN ID. They can see the games I chose from the reward code sent to my ID, redeemed on my PSP go, downloaded on my PS3, all through my PSN ID...

LET ME PLAY MY *****ING GAMES! 

Message Edited by h0m0genised on 09-10-2009 11:53 PM

[h0m0genised]

a few blogs have noticed too

http://www.google.com/search?client=safari&rls=en&q=psp+go+rewards+fix&ie=UTF-8&oe=UTF-8

there's no news like bad news  

[Xantiriad]

Personally I find it completely unacceptable that this issue hasn't been resolved. I too am a Mac user, and I've always used my PS3 as my PSP data hub, just as Sony have encouraged us to do in their marketing and cross-platform initiatives. To change the ground-rules for these three games and not mention it in the literature is completely abhorrent.

I have called Sony Support twice. Both times they said they would call me back with a work around. I have still to hear anything.

Just to remind everyone these we the instructions emailed out in the Promotion Code message:

---

1. Sign in to your PlayStation®Network account.

2. Visit PlayStation®Store via your PSP™go system

3. Select the [Redeem Codes] icon from the [Store Top].

4. Enter your 12 character promotion code and select [Continue].NOTE: promotion codes are case sensitive and must be entered exactly as displayed.

5. Follow the on-screen instructions to redeem the promotion code.

Which I did: I entered the redemption code on my PSP Go, and then, via Remote Play, started the download of the games on the PS3 overnight.

Nowhere does it say: "Only Download on your PSP Go"! 

[UKTony68]

I'm not able to ring Sony at the moment, do they have an  email address for customer support as well?

Thanks

[HopeiN-uK]

Hello i register my psp go on the1/9 at night idk about go rewards yet till that moment it said i should get in week it been a week i hope i get it 4 sure caues dont games on my go yet brian