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16 Feb 2012
By kieran936

kieran936

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Playstation update 4.11 error code 8002f310

76 Replies 7,040 Views Created 16-02-2012

When i updated my ps3 this morning i downloaded the update through the playstation and it got to 99% and took an extremely long time to finish that 1% downloading but when i tried to install it it gets to 99% stays for about 3 minutes then gives me the error code 8002f310. i have tried the help that pops up on the screen with no luck and have also swapped to my old 80gb hard drive which wouldn't update either and said serious error. Every time i turn the playstation on it automatically tries to install the update and will not boot into safe mode

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02
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gspoock

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I have same problem :(

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iniminimeiniemo

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same issue here :(  now what....

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02
/16

xx_Tooms109_xx

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Seems quite a common problem (updates dont cause issues eh SONY?).

 

Quick search of google brings up this lot.

 

Click on the link & hopefully you will find a solution to your issues.

 

http://www.google.co.uk/search?num=50&hl=en&newwindow=1&safe=off&q=ps3+update+stuck+at+99%25&oq=ps3+...

 

Good luck guys.

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gspoock

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I formated HDD in my PC, every save and data lost :´(

I can´t get into Recovery menu, unplugged AC cabel, not solved my problem.

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RabidWalker

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gspoock wrote:

I formated HDD in my PC, every save and data lost :´(

I can´t get into Recovery menu, unplugged AC cabel, not solved my problem.


Hi guys,

 

If this error code is occuring this maybe down to an issue with the downloaded update data. If you have a wireless connection either directly to the PS3, or a laptop on the wireless to put it on the USB- this could be the issue.

 

If the console is now in this update loop, if you can wire the laptop/PC directly to the modem and download the update again onto the USB stick (making sure this is in the update folder). Then put this in the console to update, it may be that the update cannot complete correctly when downloading through the wireless connection.

 

Let me know if you can try this out,

 

Thanks

 

Rabid

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02
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StrawberryMacaw

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Had similar issue this morning. It would get to either 16% or 20% and then just stop. Went and downloaded it via PC, put it on USB stick and it updated fine.

 

Problem is now that I can't stay connected to PSN at all. Disconnects me after five to ten minutes repeatedly, so is there some problem with PSN at the moment? It's not an issue with my network as I have two PCs on it and internet connection on them both is fine.

 

NB. If you're trying to update it from a USB stick, you need to put a folder in the root called "PS3" and then one inside that called "UPDATE". The file you download goes in there. Otherwise, it doesn't recognise there's a file to update from. Both of those folder names are case-sensitive too! Hope that helps.

 

>> UK PS3 update link

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xx_Tooms109_xx

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Strange.

 

I would have thought the ps3 checked the Md5 checksum before installing? - To prevent installation of corrupt downloads.?

 

Using a USB device is good advice - I have done for a number of years.Havent had any issues since.

 

By doing it by this method,you can also check the Md5 via your PC for peace of mind.

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gspoock

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I try it 

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Inferno_Cookie

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iTS IMPOSSIBLE BECAUSE WE CANT GET OF THE INSTALLATION SCREEN NO MATTER WHAT !! Thats also including the hidden recovery menu it just go's back to the update which is stupid plz help me

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bdotsoul

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updates done cause issues, thats a lie, my ps3 has been wonky ever since the very day of the last update, now theres a wave of ppl having issues with this one,    my ps2 died, my first ps3 died, my 2nd one is dying, sony, cmon son

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mrmacca

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dudes any news yet i woke up to find update yay i thort a fix up now i fear for my ps3 life ..  and my gameing history for ten years or so ***** do we do ?

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Re: Playstation update 4.11 error code 8002f310

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Boimmer

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  Update 4.11 Fail's Again ... Error code 8002f310 .... 

 

Same here I'm using a PS3 OLD one

  

  An Machine Type "CECHL03" Version PS3 Pal

 

 So if i where "SONY" ill put the software down 4.11 so it wont update PS3 at all.. 

 

 So know i won't update my other PS3.. Before they come with a new update there works

 

 Instead of sending a PS3 Faulty update out.... :! Huh... 

 

PS: please feel free to type the machine type.. 

 

   Fore: PS3. Mechanic division...  What are you doing... " MONEY OUT OF THE DOOR FORE SONY"

                FAIL 40

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Inferno_Cookie

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iTs just ridiculous :Argh:

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02
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gspoock

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I installed fw 4.11 from USB storage, MD5 checksum is very usefull, now I have reinstalled PS3, but I lost all my saves from games.

I´ve luck, because the day befor yesterday, I finished Metal Gear Solid 3 HD. :D Pink eyes and playing to 2 am (screaming mother :Argh:) had sense.

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Boimmer

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A mistake can happen, errors which may not happen.
  That's really what happens sometimes in life.

If there is other that comes with the same error.

    So it would be nice to see which machines. There are problems with it.
  It would be cool to write what type of machine it is.
   and how it arose.

  So write your type of machine EKS "CECHL03"
   So you can get an understanding what extent it is about.

   My fault with my machine, came this morning when I had to update it to 4.11
    My machine is connected to the Internet 24/7.
    when the update comes to 99%, then writes the "Error code 8002f310 ...."
    and would that I had off my machine. And turn off the machine on the switch back.
    and waits for a few minutes before I can turn on my machine again.
    and write and if this occurs again. so do I send it to sony tech support.

   But my machine's out of warranty. because it is very old machine.
    and I decide to reboot the machine. and finds out it hangs in a loop. the update data.

 

And I can not get in to the console of the machine. even if I reset the machine's to system standard.
     so once again it goes into the same loop with a software update. no you are able to stop the update.

     So now I stand with a machine that must have taken hard drive out and get formats from a PC.
     when the ps3 is not able to format this hard drive on your own. because this error exclude all
     opportunities to get into contact with the console of the machine. and still stands in an update loop.

 

So Please Advice ..

 

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Inferno_Cookie

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wata we supposed to do i just got 10th on MW3 n i was gunna go for another MOAB But i cant We need HELP QUICK IM CRACKING UP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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fi8767

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Inferno_Cookie wrote:
wata we supposed to do i just got 10th on MW3 n i was gunna go for another MOAB But i cant We need HELP QUICK IM CRACKING UP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

Do as rabidwalker has suggested ;)

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I downloaded the 4.11 update and when it was instaling it was stuck on 99% for a few minutes and then my screen turned blue . I then turned off my ps3 and when I turned it on the screen was black and no icons appeared . I then tried using the master reset to try and restart my ps3 but it failed to put any icons or text on my screen to show that it was working correctly now I don't know what to do can anyone help me?

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xx_Tooms109_xx

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domo10995 wrote:

I downloaded the 4.11 update and when it was instaling it was stuck on 99% for a few minutes and then my screen turned blue . I then turned off my ps3 and when I turned it on the screen was black and no icons appeared . I then tried using the master reset to try and restart my ps3 but it failed to put any icons or text on my screen to show that it was working correctly now I don't know what to do can anyone help me?


 

Hmmm.

 

This doesnt sound good.

 

And very compelling evidence that updates can cause serious issues.Infact. it sounds very similar to the problems i had with xbox360 update process - Which eventually made me quit the 360 for good.

 

This isnt 1 hour,or 1 day after the update - This is during the update process itself.Something which cant be passed off so easily as "coincidence".

 

I have no idea what to tell you mate - Other than,for a lack of other words - It appears that the update has caused some sort of error.

 

Did the blue screen have all text in different languages?

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I had the same problem

I`m also on a wireless network.

And i did this :

Shutdown the ps3, remove your hard drive, put in another hard drive, Download the update from the playstation site and put it on a usb stick (under PS3 -> UPDATE) then plug it in the ps3, turn on the ps3 and on the screen that follows, press start & Select and on the screen for the format, press & hold Start & Select for 5 seconds, he then will format and after that he will update your console to the firmware 4.11.

When you get the screen to choose your language, shutdown the console and replace the hard drive with your other  (original) hard drive and restart the ps3 and he will restart normally and if you go to system information, you will see that it is firmware 4.11. (and there is nothing lost)

 

For me, it`s worked this way and i have nothing lost and can resume gaming.

 

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