Technical Help

[Solarflair100]

Hi there,

Bit of a strange one: I connected my PS3 to my wireless network yesterday and registered with PSN.  All the on-line features work perfectly - the internet browser is fine and I can access any website with no problems.

The issue is that when I try to sign-in to PSN via the PS3, it doesn't work - it just times out.  I can sign in fine on the PC (I'm here now, obviously), but it won't let me via the console.

I've tried signing in through this site on the internet browser instead of the direct link on the XMB but it always comes up witha 404 error - the PS3 won't let me access any link that'll allow me to sign-in to PSN.  Like I said, all other sites are accessed perfectly and I can sign-in via this PC, which is connected via the same router as the PS3.

I'm using a D-Link DSL Model 2640R router wired to the PC and wireless to the PS3, and I'm with AOL.  I've tried changing the DNS numbers / IP addresses as per suggestions I've read elsewhere but without success.

Any help you could give would be greatly appreciated.

Thanks.

[gb9876]

This might seem stupid but check ur using the right email and pass on ps3(eg.pass with capitals) if u are using the right info u might be banned from psn by breaking sonys T&C so ring them

[glassman40]

im having exactly the same problem so eagerly awaiting any ideas!!

[TTDegs]

glassman40 - by 'exactly' the same, are you on AOL too? (if so, read on... )


Solarflair100 - For all AOL users, you need to set your MTU packet size to 1400, due to changes that AOL have made.
This can be done by accessing your router set up page from your PC

[glassman40]

im a bit thick when it comes to some stuff lol yes im with aol my router is a belkin - do i still need to do what u suggested? what is the mtu?

[dnlgee]

In computer networking, the maximum transmission unit (MTU) of a layer of a communications protocol is the size (in bytes) of the largest protocol data unit that the layer can pass onwards. MTU parameters usually appear in association with a communications interface (NIC, serial port, etc.). Standards (Ethernet, for example) can fix the size of an MTU; or systems (such as point-to-point serial links) may decide MTU at connect time. A higher MTU brings greater efficiency because:

• each packet carries more user-data
• protocol overheads, such as headers or underlying per-packet delays, remain fixed,
• higher efficiency means a slight improvement in bulk protocol throughput

However, large packets can occupy a slow link for some time, causing greater delays to following packets and increasing lag and minimum latency. For example, a 1500-byte packet the largest allowed by Ethernet at the network layer (and hence over most of the Internet), ties up a 14.4k modem for about one second.

Got the above from Wikipedia.

Yes, if you're both on AOL you need to manually change your MTU setting on your PS3 to what TTDegs suggested.

[glassman40]

dont suppose u could tell me how to do that could u ?lol

 looked in the settings on the ps3 and the mtu is set at automatic

[dnlgee]

http://manuals.playstation.net/document/en/ps3/current/settings/connectadvance.html

[glassman40]

thank u so much it is now working!!

[dnlgee]

You're welcome