Technical Help

[Milne-O]

So i cant find on this website where to contact sony, i have an issue (Red light of death) I know RIP my ps3. But where can i contact sony?

[gavsta72 · Accepted solution]

Do you have any games ??
Do they have manuals ??
Have you looked in the back of the manuals??
What did you find ??
Did you find phone numbers ??
Have you googled ??

AUS 1300 365 911
NZ 09 415 2447

[Milne-O]

I found an ask questions thing, sent one of them so that should do it. I shouldnt have to ring them to talk to a machine I should just be able to email them surely

[King_Nothing6]

you have to ring them
you dont talk to a machine you talk to a person who needs to verify your details and run you thru some trouble shooting and advise you on your options

[makobeaver]

Theres an email in the back of games manuals.

Support@playstation.com.au
or
Support@playstation.co.nz

Hope that helps mate

[Jack_Daniels08]

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Milne-O wrote:

I found an ask questions thing, sent one of them so that should do it. I shouldnt have to ring them to talk to a machine I should just be able to email them surely

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Logic defeats you... Are you not more likely to get an automated response through an email rather then calling someone? Yes you talk to a machine at first to be put through to the right area but the support staff are indeed human....

[gavsta72]

They are in fact the community team moderates