on 05-01-2012 10:25 AM
on 26-01-2012 09:56 AM
on 17-02-2012 11:03 PM
I just got off the phone with Sony in North America, as I have the same exact problem. They have actually sent my case to another department that has more access to accounts and the PSN. They claim this is the first they're hearing of this.
When I called, they say that on their side they can see that the game is in my download list. But all I see is the Fury Add-on. I can't even see the WipEout HD demo in the store! And the store says I never purchased the bundle even though my transaction history and services list show I do in fact have it.
And I also get the message that says the content cannot be accessed on my account.
I too purchased the content using the welcome back package, and at the same time I was a plus member, which I think is why the problem is happening.
They say they'll call me in 48 hours with a fix. It is definitely worth calling it in, if they're aware they'll be more will to fix it.
on 18-02-2012 08:49 PM
I have the same problem, alled Sony North America, things seems not to progress much..
If anyone got it fixed, how long did it take and did you have to go agressive with the service.
They really seem to want me to give up -_-
I dont understand though, this should hapen to most people who had Psplus and liked Wipeout enough to take it again... woudnt that be a lot of people and woudnt that be a known bug?! (that gets a fix without contacting support)
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