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10 Mar 2010
By lil_fahad_lil

lil_fahad_lil

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cant update my credit card number

11 Replies 6,225 Views Created 10-03-2010

hey guys

 

i hope you could help

 

i have a new credit card but  i cant use it in ps store

 

when i update my biling info i always see the message that says my cridt card is not valid

 

i have tried to use my credit card on other websites and it works

 

 

please i need help

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TTDegs
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Re: cant update my credit card number

PSN is very picky about what credit cards it accepts (or doesn't Smiley Sad)

You MAY have better luck doing it through the PC rather than your PS3...
https://store.playstation.com/accounts/manage/cam_index.vm if you are in the UK - it will prompt for your login details

failing that, PSN cards are your best bet Smiley Happy

* YLOD? * *PSN Connection Problems?* *Blu Ray Problems

And we weren't even testing for that..

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RomanRob
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ng that Re: cant update my credit card number

Im having the same problem.

 

credit card i have been using for 2 years has been working fine. went to download the add on for Dragon age and would not accept it

 

I have 2 PS3's so tried in on my 250 gig slim and the same thing.

 

really annoying

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RomanRob
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Re: ng that Re: cant update my credit card number

Also I tried updating through my PC and same again. Cannot update credit card details please check your network settings then contact technical support

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RomanRob
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Re: ng that Re: cant update my credit card number

I have now tried with three different credit cards, on 2 different ps3's and i have also tried via my pc and keep getting

 

The credit card information cannot be updated.

Check your PlayStation®Network account information, and then contact technical support for assistance.

 

there must be a problem as i have used, a visa, Mastercard and american express

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RomanRob
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Re: ng that Re: cant update my credit card number

I have tried 3 more cards tonite and will not accept anything, is there a problem with my profile? I mean it has worked fine up until yesterday for purchasing stuff from the PSN network, I feel let down, I have money to spend to buy updates but i carnt.

 

Yes I have messed around with the addresses exactly how they state on the letters, funny when my ps3 launch modal knackered in November I phoned up and they took my money no problem.

 

Any help from anybody will be greatly appreciated as I love dragon age and want that update

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Janveto
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Cant update my credit card number

The credit card information cannot be updated.

Check your PlayStation®Network account information, and then contact technical support for assistance.

 

 

I used my card twice and started gettin this same problem az every1 else!!

 

What's the deal with this S****?

 

How can I Get the number for technical support?

 

Any1 know how to sort this out!!

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TTDegs
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Re: Cant update my credit card number

 


Janveto wrote:

The credit card information cannot be updated.

Check your PlayStation®Network account information, and then contact technical support for assistance.

 

 

I used my card twice and started gettin this same problem az every1 else!!

 

What's the deal with this S****?

 

How can I Get the number for technical support?

 

Any1 know how to sort this out!!


 

 

click this  to get the tech support phone line number Smiley Happy

If you're not in the UK, you may need to read back a few pages.

 

UK is 0844 7360595

  

 

* YLOD? * *PSN Connection Problems?* *Blu Ray Problems

And we weren't even testing for that..

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malikithe1
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Re: cant update my credit card number

I only started to experience the same problem when I tried to download the Dragon AgeSmiley Surprisedrigins-Awakening. I am using the same card I have been for ages that works fine and I have tried numerous others and tried online and even tried two psps I feel let down I have been looking forward to this for ages and now it doesn't work Sony please anwer one of these posts as there are a few.

Please Help.

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AK-DirtyHarry
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Re: cant update my credit card number

is playstation going 2 post a f****n answer or let every body keep asking the same question?
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