Technical Help

[boriski]

My daughter had been playing my sims3 pets on her ps3 earlier today but after turning the ps3 off for a couple of hours she returned to find that the controller would not connect to the ps3 and that after using the on/off button on the console the ps3 screen came up but then remained on the start up page without the xmb appearing so she is now unable to access the data on her ps3.Has anyone come across this before and if so how can I solve it?

[moriarty1975 · Accepted solution]

Rebuilding the database should fix this for you -

Step 1: Turn off the PlayStation 3 by holding the Power button on the front of the unit till the Power light is red.

Step 2:

1. Touch and hold the Power button (do not remove your finger from the button). You will hear the first beep, meaning the PlayStation 3 is powering on.
2. Continue to hold the Power button and after about 5 seconds, you will hear a second beep, indicating the video reset.
3. Continue to hold the Power button and after about another 5 seconds you will hear a third beep and the system will power off (Power light is red).

Step 3:

1. Touch and hold the Power button (again, do not remove your finger from the button). As in Step 2, you will hear the first beep, again for the PlayStation 3 to power on.
2. Continue to hold the Power button and after about 5 seconds, you will hear a second beep for video reset.
3. Continue to hold the Power button and after about another 5 seconds you will hear a quick double beep. At that point release the Power button. If you succeeded in activating Safe Mode, you will see a message on the screen saying, "Connect the controller using a USB cable and then press the PS button."
   
4. Connect a USB cable to the controller and the PlayStation 3 and press the PS button to enter Safe Mode.
5. You will now see the Safe Mode menu.
   

Step 4: Choose option 4 Rebuild Database.

[boriski]

thanx you've just made a tearful little girl very happy