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I bought fifa points but didn’t recieve them. Money from card is spent for 2 points packs but i recieve only one points pack.
There is a screenshot of transactions
Sometimes (rarely) it might take a while to have the pack, depending on the bank transaction
You can send an inquiry to the Sony support with your reference if nothing changes.
it can take up to 2 weeks to recieve the points.
You can always do a licence recovery.
Select (Settings) > [Account Management] > [Restore Licenses].
If content you've downloaded from PlayStation™Store or add-on content fails to start, this might fix the problem.
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