Reply
Want to join in?

Sign in to continue

  • 50

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

Accepted Solution

View Original

Problem Solved

View Original Post
01 May 2018
By WhiteShark90

WhiteShark90

  • Offline
85%
02 Rank
Progress

Stuck at "preparing the match"

67 Replies 3,221 Views Created 01-05-2018
01 May 2018
By WhiteShark90

It's been 3 days now that I try to play online and every time I cannot enter in the match.

I do the qualifying, the time ends and then I'm stuck in the track with the "preparing the match" writing there.

I'm basically inside the qualifying infinitely, with no possibility of going out or procede. Every time I have to close the application.

Has anyone else encountered the same problem?

Reply
0 Kudos
Reply
View our house rules for posts
Post Reply Update Reply Cancel

Accepted Solution

View Original

Problem Solved

View Original Post
04
/16

JavaDuke

  • Offline
96%
04 Rank
Progress
JavaDuke
Accepted Solution

Check Internet Connection Status on PS4 (https://manuals.playstation.net/document/gb/ps4/settings/nw_status.html)


Do try the following
* Restart your router and console

* On GT Sport go to Options | Network and select "Delete temporary data from your HDD." (GT Sport Online Manual -  https://www.gran-turismo.com/gb/gtsport/manual/#!/option/content01)

If problem persists; see it happens for all sport mode races and try using different car.


Reply
0 Kudos

Stuck at "preparing the match"

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Maados

  • Offline
66%
02 Rank
Progress
Maados
Accepted Solution

 Hi Guys,

So my problem is now worse that before. I am not able to play any more, because after several minutes of playing, first of the sign of the racing performance is gone and "online saving" is blinking but not saving. I try all adviz

se mentioned in this topics but nothing is working. Please is there anybody who are able to give me direct link to GT Sport so I will ask them for transfer my saved data to another storage please ? Or delete all data so I am able to start again.

 

Thank you very much for your great help

Reply
0 Kudos

Stuck at "preparing the match"

Accepted Solution

View Original

Problem Solved

View Original Post
09
/16

MastrGT

  • Offline
87%
09 Rank
Progress
MastrGT
Maados
Accepted Solution

Contact your regional customer support and see if they have any useful ideas.

Reply
0 Kudos

Stuck at "preparing the match"

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

BENSTAR2002

  • Offline
22%
02 Rank
Progress
BENSTAR2002
Accepted Solution

Yes I have experienced this twice today and a couple of other time over the past few days I’ll there be a patch 

Reply
0 Kudos

Stuck at "preparing the match"

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Maados

  • Offline
66%
02 Rank
Progress
Maados
BENSTAR2002
Accepted Solution

This is what I am talking about ...  On second screen you can see my ending. When you see rotating circle, it is finish and there is no other way than turn it off.  I was not able to find any of local customer support from GT Sport at all. Do you have any mail or some ?20180913_214201.jpg20180913_222510.jpg

Reply
0 Kudos

Stuck at "preparing the match"

View our house rules for posts
Post Reply Update Reply Cancel