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04 Mar 2019
By mxm-noba88

mxm-noba88

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EU ps4 pro cannot multilplayer / online services in Japan

1 Reply 86 Views Created 04-03-2019
04 Mar 2019
By mxm-noba88

Dear all,

 

I brought my ps4pro from France to Japan. Although I have access to YouTube / Netflix from the ps4, I cannot play online with games.

I bought the Japanese versions of COD black ops 3 and the multiplayer doesn’t connect me anywhere.

Problem with Fifa 19 too who says my password is wrong when trying to connect online but I know it is not as I can connect to my psn account from the main menu.

 

I even created a Japanese psn account but still the same issue remains.

 

Would really appreciate any feedback on this, thank you for your help ! 

 

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Oran_Gina

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There are no restrictions on the console itself. EU accounts trying to access EU multiplayer game servers may experience lag but should still be able to function otherwise.

 

The fact that even Japanese games used with a Japanese account indicate the problem is more likely to be with your internet connection.

 

You need to open specific ports in a router's firewall for PSN and games to function correctly.

 

Ideally, place the console in your router's DMZ, otherwise take a look at this guide to try and optimise your connection for PS4 gaming.

 

 

Please visit our Fix & Connect online tool if you require help with connectivity issues on your PS4 system.

 

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EU ps4 pro cannot multilplayer / online services in Japan





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