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02 Mar 2016
By AusProject

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PlayStation Plus disappeared

16 Replies 3,714 Views Created 02-03-2016
02 Mar 2016
By AusProject

So, I have my main account on my ps4 which has 3 weeks left in PS+, I just signed up with the same name on another account which I didn't activate PS+. Now my PS+ on my original account disappeared and now can't access online? 

 

Is that it? I have to purchase plus again? 15 dollars a week? Not impressed. 

 

Any solution to this or anyone having this problem? thanks.

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Did you start Plus with a 14 day trial?

 

If you did, and you cancelled the auto-renewal, then the full month may not have gone through after the 14 day trial.

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Did you delete your account? If so, redownload it.

 

Also $15 a week? Are you paying in Bison dollars?

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Yeah I tried all that, even under my account it says my ps+ expired, even though I've linked proof of payment to support on twitter which told me it was weird and never heard back. Its 3 hours later now, haven't received any emails in regards to it, just seems like one twisted problem that seems exclusive to me. 

 

Stuff it, may as well link it here too: 

 

a month lolPayment proofMy account

 

Have no idea what to do next, seems they have 3 different website designs which confuses the living hell out of me. They've told me to restore licenses - did that, reactivate my account - did that, I've gone as far to lose all my games on console and now be stuck with nothing after reseting everything. 

 

The console is merely a brick on my desk right now, I don't know what to do next? I'm not paying 19.75 per week for their service. The proof is there, would be nice if someone from accounts could actually look into it. 

 

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You need to set your console as the primary on the profile that has the active Plus subscription. You will then be able to use the Plus benefits on your second profile. 

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Yeah I don't have PS+ on either accounts, it expired today after 2 weeks of a month subscription. Which seems to of acted up after I made another account without payment or PS+, which I made 'both' accounts primary which was probably a mistake. 

 

The problem I'm having is, I've paid for a month, as shown in the image above. Only received 2 EXACT weeks of PS+ which shows in that picture, it was indeed a month subscription. 

I cancelled automatic payment because I don't like direct debits and I will pay as i go, I don't know whether doing this even voided the rest of my subscription. 

 

Not paying for a service I don't receive, doesn't make sense.

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Did you start Plus with a 14 day trial?

 

If you did, and you cancelled the auto-renewal, then the full month may not have gone through after the 14 day trial.

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Hi, My PS4 console stopped working, so I had to deliver it to shop where I bought it to get it fixed. I have now just received a new PS4 console as it was a gurantee matter. And now my PS4 plus account doesn´t work anymore and I have received an e-mail that the membership has been cancelled, even though I have 6 month left of my membership. What do I do ?

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SpOnGeMoCk11

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So I was trying to gameshare with a family member but it didn't work so I got rid of his account now my 1 year playstation plus is gone (I only had it for 1 day)

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mstation1982

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hello i subscribed with 6 month plus member ship  by two cards with two different codes 

and confirmation for the two codes is ok but after 1 min i received error in my ps4 and no renewal is occured

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Alright thanks anyway, I check my bank statement and payment came out. Though I'm cancelling this account anyway and probably going to use my new account. Why? I want a name change, thats why I made the 2nd account. Couldn't be bothered chasing up 2 weeks of  PS+, seems its going to get far to complicated. Thanks for all responses.

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If the payment came out of the bank, then you should have that time. 

 

I suggest calling support rather than emailing, otherwise you'll spend more time waiting for a resolution.

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I'm a complete idiot, I just realised that PS+ doesn't cost 19.75.... There was no payment for PS+ that came out, so yeah, I guess the cancel auto renewal was before payment date. 

Sorry, I've been sick and my head is all over the place at the moment, seems the 19.75 was actually minecraft. 

 

Sorry, I just created a mountain of confusion for no reason. 

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Glad that's all sorted, at least.

 

Hope you feel better soon!

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Thanks lol, *facepalm* ... Flu + idiot = disaster. Cya.

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My PlayStation plus expired 4 months early

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I bought ps plus 2 days ago and it hasn't stopped working and solutions??

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I bought ps plus 2 days ago and it has stopped working today any solutions ??

 

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