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17 Apr 2018
By Goatan

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Ps Messages app stopped working

15 Replies 7,339 Views Created 17-04-2018
17 Apr 2018
By Goatan

The PS message app on my Sony Xperia Z5 Premium has randomly stopped working.

 

It no longer pushes notifications, displays an icon or even downloads the messages unless I manually log into the app and refresh it by hand.

 

Even then no icon appears to notify that the messages are there.  This is both through Wi-Fi or my phone providers network.

 

I used to use the app to stay in touch with my regular gaming buddies but now I struggle to communicate with them.

 

This has been even since the last PS message app update on my phone.

 

I've tried re-downloading the app and clearing the cache but it's still just broke.

 

I used to love the companion app but in this form its less than useless.

 

Anyone else suffering from this issue?

 

More importantly anyone got a fix?

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Goatan

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I managed to fix this by uninstalling the app, deleting the folders with a browser (if there are none then the uninstall has done it for you) and reinstalling again.

 

Been working as normal all over again.

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Ps Messages app stopped working


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Supergonkey

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Same problem here.

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Ps Messages app stopped working

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Goatan

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I managed to fix this by uninstalling the app, deleting the folders with a browser (if there are none then the uninstall has done it for you) and reinstalling again.

 

Been working as normal all over again.

Ps Messages app stopped working

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/16

Teebonesteak35

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Ps Messages app stopped working

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Teebonesteak35

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Where did you find the files? What were they called? Any help much appreciated as I'm having the same problem.

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Daray_DGA

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Did find out what file you needed to delete the?

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Supergonkey

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that Fixed it :) thanks alot

Ps Messages app stopped working

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/16

TheGoldenGoat00

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What do you do 

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Ps Messages app stopped working

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02
/16

BoyoYcf1

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This is the second time my messeges have disappeard playstation I am really not happy about this I have a league to run a pay my way with playstation paying customer I need got fixed as soon as possible. 

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BoyoYcf1

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PlayStation still no messeges appearing with all the money yous have made of customers this should have been fixed as soon as possible I am not a happy customer I need my messeges fixed .

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mont348

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Have you tried deleting the app and re-installing it? There was a new update released for it yesterday maybe it's installed corrupted? 

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BoyoYcf1

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mont348
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Yeah bro it happend to me 2 weeks ago deleted the app a few times ***** happend my messeges came back a few days later . Then this week same problem messeges back in melt down not a happy guy 

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/16

MerriFairy

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I made the mistake of logging out  of my psn messenger app on my tablet to switch accounts to continue talking to someone. I went to sign in and it gave me a lengthy white screen before going to the usual screen and then after a moment it says an error has occurred. No matter what I do it won't work.  

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/16

arake14

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I have the same problem!! I don't know what to do! :(

some can help us??

 

thanks!!!

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MerriFairy

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Still saying not compatible/optimized version for my device. 

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Teebonesteak35

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Hi all, I discovered recently that my ps messages app started working again... Maybe fixed in a patch? 

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