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16 Feb 2018
By RadioActive5321

RadioActive5321

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no access no backup code nothing

6 Replies 4,862 Views Created 16-02-2018
16 Feb 2018
By RadioActive5321

i changed my phone number, forgot to change it in my account. changed my password today. tried to log in but i cant because i need my old phone number!

AND I DONT HAVE A BACKUP CODE

 

no access

guys help me 

 

 

i want to kms :/  

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WhiteMonkey88

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Why didn't you write down your backup codes?

 

The only thing you can do is call support. Go through the security process to prove ownership of the account and have them help you out

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no access no backup code nothing


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WhiteMonkey88

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Why didn't you write down your backup codes?

 

The only thing you can do is call support. Go through the security process to prove ownership of the account and have them help you out

no access no backup code nothing

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EstradaAlex857

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What is the number for support in Louisiana 

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no access no backup code nothing

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Kadara_Uchiha74

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I have a account that i cant access,because my phone is broke and dont know my back codes,so may u help please,and thank for the help  

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no access no backup code nothing

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Kadara_Uchiha74

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Account name is kingsavage1290(kingsavagekiller1@gmail.com)

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no access no backup code nothing

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Oran_Gina

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Contact customer support, this is a public forum (you might want to remove your derails from your post) 

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no access no backup code nothing





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kelz_dunks4life

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While you contact customer support, they'll ask you the following items before you get through the proper steps of getting access to your account if you lost all of your back-up codes, don't know your 2SV, etc:

 

Logon E-Mail

PSN ID

City where you set your PSN account

Method of payment

2 purchases made on that account

Serial Number on the console where you FIRST set up your PSN account [could be PS3, PS4, etc]

 

You have to answer ALL correctly before you start the process of getting your account.  Otherwise, you'll have to set up a new PSN account.

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