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04 Mar 2008
By Killzone_Kid

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-=A solution to 'network error' upon login=-

27 Replies 3,446 Views Created 04-03-2008
04 Mar 2008
By Killzone_Kid
If you have account set up and activated but still cannot log in and are getting 'network error' this is most likely due to your wifi router set up and specifically SIP setting.

Try disabling SIP (Session Initiation Protocol if you have one) it should be in NAT or ALG settings. Although SIP is meant to be used with video audio stuff, for some reason it interferes with BT protocol. Well, if this method doesn't work, you haven't lost anything ;)
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shelleke35

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i did that and yes finally it works thank you very much for the tip

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siltychipmunk

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thanks for this worked a treat!!!! :gr8:
any1 using a Dlink DSL-2640B can find the SIP tick box under.....

Firewall & DMZ ,advanced menu (right at the bottom of the page!)

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[ohlin5]

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ok is there any way someone could help me? I have a D-Link WBR-2310, and I talked with D-Link Customer Service about SIP, and they said this router doesn't have it, and when I go to "advanced", and then to "firewall settings", the only choices I have are "Enable DMZ Host", and then below that in another section are "Enable PPTP Passthrough", "Enable L2TP Passthrough", and "Enable IPSec Passthrough"...at this moment all these ARE enabled...what can I do? Please advise!

Many Thanks!
-Ohlin5

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Killzone_Kid

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Killzone_Kid
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Maybe your problem (whatever it is) is not SIP related?

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[ohlin5]

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I have the network problem also, though...i can't even log into BT Softphone 2, it is almost like my Internet is not communicating w/ BT's servers!

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Killzone_Kid

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Could be something else, because usually with SIP problem the Softphone 2 works fine and PSP gives network error. Try to make Softphone working first.

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[ohlin5]

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any ideas? lol not to be a pain, but i have disabled all security, tried putting computer in DMZ, and done just about everything I can think of...the error message softphone gives me is: "The service is unavailable at this time. Please try again later." idk any help would be appreciated!

Thanks!

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[ohlin5]

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idk if this would help anyone, but I could post the output log that BT Softphone Generated...would that be helpful?

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Killzone_Kid

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Have you got your UPnP, Gaming Mode and Multicast Streams enabled?

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[ohlin5]

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yes i do...

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Killzone_Kid

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What is your ISP/network set up? (you said about the router already)

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fenian

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Good tip..

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[ohlin5]

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i am not a real networking expert, but I will do the best I can to explain...I have a Comtrend CT-5621 router that my phone line plugs in to, and from there a CAT-5E cable runs to my WBR-2310, and then I have another CAT-5E cable running to my computer FROM my WBR-2310...the reason I have this set up so complexly is because our no-name hometown ISP won't put an ethernet jack in our wall so I have to get the internet from our phone line, and this is the only way I could think of to do it...maybe that's not what you're looking for, but please let me know!

Thanks!
-Ohlin5

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[ohlin5]

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I also know that it IS in fact something up with MY wireless setup, b/c I have tried it at several other places around town and they all let me on...

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Killzone_Kid

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Comtrend CT-5621 looks like a full blown router as well as adsl modem, so you have a wifi router plugged into a router. I don't know exactly how it works, I'd imagine you would need to have bridge connection for the whole thing to work properly. Well anyway, try to log into Comtrend CT-5621 and play with various network settings unless you feel like buying another dedicated adsl wifi router :eek:

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donjumbo

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am having a serious network problems,my ps3 is connected to a vodafone station router with wirless,i tested the connection it was succesful.i can browse the inernet with my ps3,i can do all other things with my ps3.but the main problem am having is cant login to PSN even if i try a new account a error message appears(YOU CANNOT SIGNIN TO PLAYSTATION NETWORK WITH THIS ACCOUNT) I am furstrated and dont know what to do please can someone help me please???????????

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[ohlin5]

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ok like i said I'm not a real network expert, so how would I log into the comtrend? I know the ip address for my WBR-2310, but how would I go about the former?

Thanks!
-Ohlin5

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[ohlin5]

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ok so it looks like my ISP locked down the router, as I can succesfully get in with "user" but not "admin"...so what kind of router would I need to buy? Can I still have it wired and hooked up the same way? Will any router with a telephone cord jack and ethernet jacks work?

Thanks!
-Ohlin5

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Killzone_Kid

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Try 192.168.100.1 this is what my cable modem is on, but yours could be different, you'll probably need to get hold of the manual. EDIT just noticed your post. Call your ISP and get the list they support first.

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grungergeez

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ok I have a Belkin Router, any idea were I could find the SIP setting, or if it even has on lol apart from that any other ideas as to why its coming up with 'network error' im 100% sure theres nothing wrong with my router because I can go online with my psp ps3 and laptop it just seems to be messenger that has trouble conecting, Cheers

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