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21 Dec 2018
By hk45679

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Hardware Rivals is under maintenance

47 Replies 1,871 Views Created 21-12-2018
21 Dec 2018
By hk45679

Its been over one week this game is under maintenance.

i have spoken twice with SIE support and they are not aware of the problem and dont have the solution. 

this is Sony game and support is not available.

 

if this thread can get some attention to Sony and to its developer would be helpful. 

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Hardware: Rivals Developer

DrNumbers587

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Hello all, we have been looking into this issue and you should be able to log back in and play again now. Sorry about that!

 

Got some events up for this weekend too.

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BIGODEEZY109

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Yep last time I checked it was a medic in nine days and bombination with six days it's been longer than a week and still title is under maintenance like this game is fun Sony fix it

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been trying to message you BIGO Quitter haha

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BIGODEEZY109

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I find it ridiculous this game is still under maintenance when the last time I checked it said no medic in nine days and bombination in six days. Then it just goes to his title under maintenance for days upon days Sony where you at with it

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dwezzaken

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We pay our subscriptions, Sony should ensure we can play our games.

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mont348

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It wouldn't surprise me if the servers for this are shutdown in the near future due to the low player base, Sony have been switching off a lot of game servers and services recently due to the cost of running nearly empty or dead servers.

https://www.playstation.com/en-gb/legal/gameservers/

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This is not the first time we see this error but then it was solved fast after we reported it.

I've checked the list and HWR is missing.

Also, before the crash there were 2 events set for these holidays.

Do you think you can help us by making this issue a priority for the devs or administrators?

We are grateful for your fast and useful response.

I don't know what you can do but by solving this issue you can make Christmas better for the community, even though we are not that many anymore.

Thanks!

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You have chosen the best option. Well done!

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dwezzaken

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I appreciate Sony's logic, though I'm sure many more would play if the game was easier to find. Many of my friends from other games have tried and failed. 

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The game was free with PS+ a few years ago when the game launched I can’t see the game attracting more players so unfortunately I think it's day's are numbered. 

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hk45679

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I also noticed new players keep adding to this game and no such game is available like HWR. And before it went to maintenance, they have added few more events for Christmas. Can you help in solving this issue . Thx

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hk45679

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And this is paid game and to use all the features PS+  membership is required. Sony should fix this. 

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Ok, mister mont348, let me get this straight. 

Believe it or not, we know the history and evolution of this game better than you.

We're not here to get consoled, to debate, or speculate the future of a game.

We talk here about a game that is still "alive", but the access is blocked by some sort of software error. And it seems that no one is bothering to fix it.

The question is: can you help us? Yes or no?

Because this thread is not dedicated to speculations but to fixing problems.

Have a great day!

Hardware Rivals is under maintenance

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I can't really help or pass any information at the moment due to the Christmas holidays there was one of the games developers who used to post in this Hardware Rivals sub forum frequently but he has not posted or replied in here for months, which could indicate the games days are numbered. 

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Our susbcriptions cover the provision of free monthly games. Thus we paid for hwr via that, and the fee must include service charges. This great game would attract many players if it were easier to acquire. As it's my main game, I won't be renewing my sub if it goes, or buying anything from Sony. The firm needs to restore my trust.

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dwezzaken

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If Sony say they're 'for the players', that should mean every player, not just those in the most lucrative sectors. 

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I enjoyed the game myself and have the Platinum trophy and it's a great game. 

 

Sony do have a policy if server activity is at a low percentage they will retire the server's unfortunately, games newer than Hardware Rivals such as Drawn to Death and Gravity Rush 2 server's close in a few weeks. 

 

@DrNumbers587

 

Is one of the developers involved with Hardware Rivals if he is still available he maybe able to post some updates on the games current status, the @ mention above should be enough to flag his attention. 

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I knew that I met you before but I didn't knew exactly where. Congratulation!

Not only Sony has that policy and it is easy to understand why.

We know @DrNumbers587 but I don't know if it is ok to solve a community issue by direct messages instead of talking about it on a thread.

Thank you for your time and effort. We really appreciate you.

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Unfortunately @DrNumbers587 stop answering us. everybody call the support?

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@RenegadeXtreme 

 

Do you know anyone in the racing and driving game scene to send a shout on this current problem with Hardware Rivals? 

 

I think most of the go to PlayStation staff with the exception of essential maintenance staff are all on a seasonal break? 

 

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