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21 Dec 2018
By hk45679

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Hardware Rivals is under maintenance

47 Replies 2,115 Views Created 21-12-2018
21 Dec 2018
By hk45679

Its been over one week this game is under maintenance.

i have spoken twice with SIE support and they are not aware of the problem and dont have the solution. 

this is Sony game and support is not available.

 

if this thread can get some attention to Sony and to its developer would be helpful. 

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Hardware: Rivals Developer

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Hello all, we have been looking into this issue and you should be able to log back in and play again now. Sorry about that!

 

Got some events up for this weekend too.

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Been a good while since I have had any involvement with the game.

 

Most people are off on their holidays now. But there's always some emergency support staff around. However, I won't be able to get in touch with them until tomorrow. I'll raise it with them.

 

Apologies for the late reply. 

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Better late than never. 

If you say that you weren't involved in situations like this in a long time, then, when the problem will be fixed (hopefully today), you can proudly say: "wow, that was like in the good old days".

Thanks for your involvement, I appreciate it.

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hk45679

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@DrNumbers587

 

You have hepled us earlier as well. Can you check. This game is dear to many of us. 

Thanks

 

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mont348

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He could be on his Christmas break so this issue may not be resolved quickly. 

 

I feel your pain and frustration because it's a good game but it may not be fixed quickly. 

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hk45679

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Can any one else help. Open a case #30866038

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i would also like to do something about it,this is the main game i play and the only game i paid to play so annoyed just a year into playing it it's finished if it has

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Your presence and the fact that you have posted really mattered, seriously. Thanks for involving!

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would be a bit ok if there was other similar games but i haven't seen any in which is a bit strange,other games i give up on so fast and get bored of

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Well I have reached out to support teams and the development studio this morning. And it isn't good news.

 

The dev studio are all home now for the holidays. And support teams don't know why the servers are still offline for maintenance. A ticket has been raised. But there isn't really anything that can be done until people return to the office from their holidays I'm afraid.

 

Sorry all. This shouldn't have happened. Might have been able to resolve things if knew about the situation sooner.

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Even though it's not what I was expecting, thank you for your fast reply. 

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Thanks for your help. 

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hk45679

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Any chance with linited resources?

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Best Wishes and Happy Holidays to all of you!

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Thanks.

Happy Hokidays and Best wishes to Everyone. 

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hk45679

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I am really surprised even Sony support cant help. What is support means than. I have the membership only for this game.  

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@DrNumbers587

if you are back can you look at the issue.

 

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Thank you for your help at this family time. To lift my spirits, I was gifted a remote controlled tank, but it's just not the same as one that fires missiles. Best wishes to you for the New Year, and let's hope it brings good news.

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No worries. 

This is my favourite game too. 

 

Best wishes.

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I Candy even log in to the game. I haven't played it in some time but I hope they'll fix it soon.

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@RenegadeXtreme

@DrNumbers587

 

Guys can you help?

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This is a great family game. Not gruesome for kids, no hand guns, easy to play and teaches skills of strategy and endurance. It should be one that's saved, not binned. I don't want to have to wear a tee shirt asking Who killed HWR? , but I might at my next gaming conference.

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