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I purchased the game via disc and installed the 43GB fine onto my PS4 Pro drive.
I redeemed and downloaded the Pre-Order Bonus fine.
However - when I redeemed the “City That Never Sleeps” DLC - it shows the purchased icon next to the word download, but they when I press “X” to download, for half a second it looks as if it is loading another page to confirm the download however it just glitches back to the same page.
I hit download probably over 20 times and it just doesn’t advance from the main page which shows the little purchased icon and the word download.
I have tried to redeem code again but just states it’s already redeemed - that takes me to a diffrent download, of a Avatar.
Im trying to confirm and download the DLC Add-On.
Solved! Go to solution
You didn't see the post a few above yours?
Ok, let's do this again.
It's available on the EU store, this is the EU community, it'll be available on the US store after the store refreshes in the morning apparently.
Insomniac retweeted this;
If you're in the US, have patience and wait for the store to refresh.
If you feel you need to talk to US support, links below.
It's definitely on the EU PS4 store, just downloaded and installed here. Go via the game tile, press down, click on store, then look in add-ons.
It shows with a price, but if you bought the dlc already when you click on it, it takes you to the download page and it's already paid for.
I may as well throw this bit in as well for anyone who can't figure out how to access it.
HOW TO ACCESS AND START THE HEIST DLC
Continue the save file of your choosing.
Press the map button (the touchpad) to access your litany of menus
Scroll to the DLC tab using the L1 or R1 buttons
Once in the DLC menu, select “The Heist”@Sidic_Dravad
Still unable to download this dlc every time i go to the store it says "This item is unavailable" then when i try to download it it says "You already own this item" but its not in my library and i can't download it! :(
So yeah i recently got the spiderman game and lately i just bought the bundle for the DLC and after all three had been downloaded, ok the notifications section of the ps4 it keeps saying,"waiting to install"and i’ve been looking for solutions all over the internet but nothing works and looking forward for someone legit who can solve my issue ...cause i’ve invest lot of money in this!and also when i went on the game,when i try to open the ps store from there it still doesn’t work!it says cannot be selected at this time!and some are saying its a region thing but it appears that the game is compatible to every region as on the back it has the world icon with the word "All" written on it...can someone please help me...pleaseeeeeeeeeeeeeee!
They're correct, the regions/countries don't match.
All PS4 games are region free anyway. There's two types of region all games, one for the Americas and one for Asia. What does yours say in the fine print, like where it's made, the copyrights etc. And is it in English? as in no Asian language at all@RcaseGamer210
Hello pal thank you for responding to my distress,so i think mine come from spain as eveything on the box and everything else included in is written in spanish so what do you suggest me to do in this case?.....i can’t waste money again on buying the game in UK again!so what do you suggest me?@gavsta72
Ok so it's a South American region all game. You'll have to either buy the UK game, or create a South American account and buy the DLC again from that PS store.
Either way you'll have to buy something again@RcaseGamer210
how long do i have to wait for the DLCS to actually show up in the DLC menu? a week?
I bought the dlc and it’s showing the download button and when I press it the screen goes black and then it just goes back to the download page. Please help PlayStation support is picking up but the call fails after they say the second option
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