Still Cannot Access Spider-man DLC

[#1]

So, a week ago, I attempted to buy the "City Never Sleeps" DLC through the game menu; however, I was prompted with "This content cannot be selected at this time." Then, I decided to look for the DLC in the store itself. It was there, and I purchased it. I also attempted to download "The Heist" DLC, which it did; however, it is "waiting to install". I tried accessing the DLC from the in-game mission selector, but it brings me back to the blank PS Store. I have no idea what to do. Thank you for any help!

[#2]

The problem is region mismatch your retail version of the game doesn't match the region of your PSN account. 

DLC is region locked this why you cannot find content via the in game store and why the DLC purchased from the PlayStation store is stuck at waiting to install. 

Region Publisher Product ID Distribution / Barcode Release Date Rating

 Marvel's Spider-Man

US Sony Interactive Entertainment CUSA-02299 711719506126 09/07/18 T

 Marvel's Spider-Man

US Sony Interactive Entertainment CUSA-02299 PlayStation Store PS4 09/07/18 T

 Marvel's Spider-Man (Amazing Red PlayStation 4 Pro Bundle)

US Sony Interactive Entertainment 09/07/18 T

 Marvel's Spider-Man (Collector's Edition)

US Sony Interactive Entertainment 09/07/18 T

 Marvel's Spider-Man (Digital Deluxe Edition)

US Sony Interactive Entertainment CUSA-02299 PlayStation Store PS4 09/07/18 T

 Marvel's Spider-Man

EU Sony Interactive Entertainment 09/07/18 16+

 Marvel's Spider-Man

EU Sony Interactive Entertainment CUSA-11995 PlayStation Store PS4 09/07/18 16+

 Marvel's Spider-Man (Amazing Red PlayStation 4 Pro Bundle)

EU Sony Interactive Entertainment 09/07/18 16+

 Marvel's Spider-Man (Collector's Edition)

EU Sony Interactive Entertainment 09/07/18 16+

 Marvel's Spider-Man (Digital Deluxe Edition)

EU Sony Interactive Entertainment CUSA-11995 PlayStation Store PS4 09/07/18 16+

 Marvel's Spider-Man (Special Edition)

EU Sony Interactive Entertainment CUSA-11993/L 711719400073 09/07/18 16+

 Marvel's Spider-Man

AU Sony Interactive Entertainment CUSA-11993 09/07/18 M

 Marvel's Spider-Man

AU Sony Interactive Entertainment CUSA-11993 PlayStation Store PS4 09/07/18 M

 Marvel's Spider-Man (Digital Deluxe Edition)

AU Sony Interactive Entertainment CUSA-11993 PlayStation Store PS4 09/07/18 M

 Marvel's Spider-Man

JP Sony Interactive Entertainment PCJS-66025 4948872015639 09/07/18 C

 Marvel's Spider-Man

JP Sony Interactive Entertainment CUSA-09751 PlayStation Store PS4 09/07/18 C

 Marvel's Spider-Man (Digital Deluxe Edition)

JP Sony Interactive Entertainment CUSA-09751 PlayStation Store PS4 09/07/18 C

Cusa code will determine the game region. (sorry if the copy n post is iffy Chrome update) 

[#3]

Hi Mont348.  I bought the disc

US Sony Interactive Entertainment CUSA-02299 711719506126 09/07/18 T

Marvel's Spider-Man

I bought The City that never sleeps and it download into the DLC section.  I can see it but I cant access it as it takes me back to the store.  I was however able to download and play The Black Cat dlc just fine.  I am confused as to why the full dlc wont work as it doesnt appear to be a cusa issue??????  Any thoughts? 

Thanks,

Steve

@mont348

[#4]

i have cusa11993 and i purchased the DLC bundle and now what? do i have to wait again in

order to play it

@mont348

[#5]

You have a US account and EU game. There is no waiting. It won't work. You need a US game or EU DLC.

@shanephoenix30

[#6]

You've been asking questions across multiple threads for 7 hours. In one of your posts you said that it says "waiting to install" That means the game and the DLC are not from the same region as @WhiteMonkey88 just mentioned.

DLC is region locked, games are region free. You need to buy a US copy of the game for your US DLC to work

@shanephoenix30

[#7]

I have the same problem, but the case says ‘region all’. I installed the dlc but can’t access it. Just ask for a refund then, i assume...

[#8]

Games are region free, so don't be misled by "region all" it's hangover from DVD regions.

There's 2 types of region all, one for the Americas and one for the Asian countries. What language is on your's and where does it say it's manufactured/printed/packed?

@AlienWal

[#9]

The language on the case is spanish i assume, and the languages in game are ; english, french and SPanish.  This sucks man, was looking forward to play the dlcs. 

@gavsta72

[#10]

Yeah South American game

@AlienWal

[#11]

So I ask for a refund, and the only way i can play the dlc’s is if I 1) buy the european version of the game or 2) buy dlc from the us store? 

@gavsta72

[#12]

Yeah EU game, so long you bought the DLC off an EU store. As for the DLC I'm not sure. I think i read somewhere that DLC from the US store works with region all American games 

@AlienWal