New messages in the last hour
Get a response within minutes
92% percent of messages responded to
I have big problem with Motorstorm RC. When I shut down the game all my progress (medals and unlocked cars) is erased. When I want to play the game later I have to start all over again :(
Is there any way to fix this?
If you encountered this issue prior to installing the update released today:
Your previous medal progress will not be re-enstated by the game, unfortunately, but with update 1.01 installed, you should now be able to play the game anew and your medal progress should save successfully from this point on. Please can you confirm if this is the case?
If you encountered the issue after installing the update released today:
The game update for MotorStorm RC (v1.01) has made changes to the way the game handles erroneous event times, to help prevent erroneous leaderboard times from being recorded and then posted to the leaderboards. A side-effect of these changes is that if you have an erroneous time (and only if you have an erroneous time), your Festival progress (i.e. your medals and rewards associated with medals earned) will be reset by the game at the moment that you install the update. If this happens, it will only be your Festival progress that is affected: Times, Challenges, Trophies, Stats, add-ons, etc. will not be affected and you will be able to earn and collect the medals again as you play.
The MotorStorm RC team are investigating whether or not all affected profiles can have their medal count re-enstated based on leaderboard times in a future update to the game. If you are affected by the issue please contact me via the PSN messaging system to assist the investigation into this, and please accept our sincere apologies for any inconvenience this has caused you.
Mine reset after the update.
How would I have got an "erroneous time". In fact, I'm pretty sure all my times were fairly average at best!
uhg there goes like 112 medals.
might as well wait for an update.
Those drifting events are torcherous(for me)
Now i'm in the boat too. This sucks!! So close to platinum and now this. I could stomach re-earning the medals if i knew the problem woud not re-occur.
I was told by Phenom that they have been looking into getting peoples medals back, but it would be a very long process. So you may get your medals back without having to complete them all again.
Great way to end a day. I got the 192nd medal last night and have just one trophy to go for the platinum.
Installed the update (no option to play without doing so). Now I am back to the start. Great work, I'd love to be the brain who created a firmware update that deletes all game progress.
PS3 is the same story. I was looking forward to my first double platinum today...but no.
No more RC for me
Wow this is bad,lol.. what a kick 2 the privates after hours of progress lost, 2 make matters worse i can see my ghost in every race which i lost the medals in.. A ghost is only made when a time/event is finished, regardless if it is a 3 medal time or a bad time a ghost trail will show those laps as we all know, so how is it that these events, which i lost my medals in and have NO personal best times posted, show my ghost w/ my name on the bottom? the game acts as if i have never played the events, but my ghost is there from when i won my medals..
this is rotten, so close to the plat..
went back to grind out the last few races w/ the supercars just 2 see my progress gone, the playground showing 2 padlocks (but im able to roam free through every part) and my cars and psn trophies also effected, from the silver standard to "playground" trophy..
i wish the devs showed that "deal w/ it" attitude before we put paychecks in their banks..
add me if you wish, BOSTONJOHN32.. i will not stop until a refund or a fix.. this is beyond unacceptable because of their careless reaction.. well i will personally get this issue blasted to the pages of every gaming website, amazon blog and any and every place which this game may sell or be reviewed to place doubt into future purchases of this game, i dont care if its 10 or 10,ooo bucks, its the principle..
a few of my friends have gotten unacceptable responses or none all together.
I never got any saving errors but Motorstorm just cleared all my medals, I have both expansion packs and was way past half of all the medals. I don't really feel like playing it again now :smileysad:
EDIT: I won't be buying any DLC for this game until this problem and the horrible framerate problems are solved.
The patch that was released yesterday should have resolved this issue, please let me know if you get any new instances of this problem!
im playing on an 80gb ps3. i played the demo unknowing to these problems and to be honest the demo worked faultlessly. leader boards updated in mins,pitwall challenges came up great an all the time and players ghosts appeared in time trial mode. since up grading to full game for 4.75 (just days later its now 3.99 !!!) the leaderboard updates and players ghosts etc etc have failed to work. completed many time trials on plenty of new tracks as iv unlocked the game and leader boards and my global ranking remain nil. please help.i think im on 1.02 now.i have tried wiping the game off ps3 and re downloading it, still no joy. very displeased with level of service considering iv bought all motostorms to s try support the game as a fan.
It's now possible to recover your lost medals by manually prompting a synchronisation between your game and the server. I can guide you through the process if you contact me via PSN messaging for help.
I've already sent a message to everyone who has asked for help in this thread.
Just lost 30 medals...
I am close to platinum and this keep happening to me..
How can I get then back?
Website ©2018 Sony Interactive Entertainment Europe Limited. All content, game titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. More info