Reply
Want to join in?

Sign in to continue

  • 38

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

Accepted Solution

View Original

Problem Solved

View Original Post
12 Dec 2018
By connorH1801

connorH1801

  • Offline
45%
02 Rank
Progress

Cannot download update version 6.20

44 Replies 29,016 Views Created 12-12-2018
12 Dec 2018
By connorH1801

Says I have an update for PS4 version 6.20 and wen I go to update it , it says ‘cannot download , software system : version 6.20’ what shall I do ? 

Reply
LABELS:
View our house rules for posts
Post Reply Update Reply Cancel

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

caleb2863

  • Offline
22%
02 Rank
Progress
caleb2863
Accepted Solution

Im so frustrated been without PS4 for weeks now. Says the update file cannot be used. Connect USB storage blah blah blah and did all that and still doesnt read the upda.te file same as you. What must i do

Reply
0 Kudos

Cannot download update version 6.20

Accepted Solution

View Original

Problem Solved

View Original Post
MVP
16
/16

mont348

  • MVP
  • Offline
100%
16 Rank
Progress
mont348
caleb2863
Accepted Solution

Is the system asking for the re-installation update file? If so you need the larger 900MB re-installation update file which is around 900MB, scroll down to the very bottom of the system software Web page to "Perform a New Installation of the System Software" expand to reveal the download link for the re-installation update file.

https://www.playstation.com/en-gb/get-help/ps4-system-software/

Reply
0 Kudos

Cannot download update version 6.20

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

brandoshmando9

  • Offline
28%
02 Rank
Progress
brandoshmando9
Accepted Solution

Same happened to me someone help

Reply
0 Kudos

Cannot download update version 6.20

View our house rules for posts
Post Reply Update Reply Cancel