Reply
Want to join in?

Sign in to continue

  • 8

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

Accepted Solution

View Original

Problem Solved

View Original Post
12 Nov 2016
By NoobLikesCookie2
84%
01 Rank
Progress

My account was hacked and email changed.

46 Replies 26,525 Views Created 12-11-2016
12 Nov 2016
By NoobLikesCookie2

Went to my PS4, couldn't log in, tried to change password, said email invalid, so I went to my email to find that a letter saying my email has been changed, this is my account I just been made NoobLikesCookie2, my first account that is hacked is NoobLikesCookies, I have no idea how the user managed to get hold of my email and password, but unfortunately it has happened, please try and help if possible.

Reply
LABELS:
View our house rules for posts
Post Reply Update Reply Cancel

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16
28%
02 Rank
Progress
XX_KING_XX54--df
Accepted Solution

Reply
0 Kudos

My account was hacked and email changed.

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16
28%
02 Rank
Progress
XX_KING_XX54--df
Accepted Solution

Reply
0 Kudos

My account was hacked and email changed.

Accepted Solution

View Original

Problem Solved

View Original Post
Beta Tester
09
/16

NOZonline

  • Beta Tester
  • Offline
83%
09 Rank
Progress
NOZonline
Accepted Solution

🤪 ha ha

Reply
0 Kudos

My account was hacked and email changed.

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

L3onel7148

  • Offline
22%
02 Rank
Progress
L3onel7148
Accepted Solution

My Idimondzz_ was stolen and the email and password was changed

Reply
0 Kudos

My account was hacked and email changed.

Accepted Solution

View Original

Problem Solved

View Original Post
MVP
16
/16

Oran_Gina

  • MVP
  • Offline
100%
16 Rank
Progress
Oran_Gina
L3onel7148
Accepted Solution

Then you need to speak to customer support. This is just the EU community forum, nobody here can help you sort that out.

As you have a US account you'll need to go through your own regions support at https://support.us.playstation.com/ or https://twitter.com/AskPlayStation

Reply
0 Kudos

My account was hacked and email changed.

[ Edited ]




Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

algnas-3055

  • Offline
23%
02 Rank
Progress
algnas-3055
Accepted Solution
 
Reply
0 Kudos

My account was hacked and email changed.

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

algnas-3055

  • Offline
23%
02 Rank
Progress
algnas-3055
Accepted Solution

my ps4 account hacked h97882242h

Reply
0 Kudos

My account was hacked and email changed.

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

LEANDRO_CAVERA3

  • Offline
21%
02 Rank
Progress
LEANDRO_CAVERA3
Accepted Solution
 
Reply
0 Kudos

My account was hacked and email changed.

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

TwitchWasTaken

  • Offline
23%
02 Rank
Progress
TwitchWasTaken
Accepted Solution

My old accounts name was kokikoki2948 IT got hacked by a guy named UndefinedGoat please please please help me to get it back

Reply
0 Kudos

My account was hacked and email changed.

Accepted Solution

View Original

Problem Solved

View Original Post
10
/16

S2N-Ava

  • Offline
97%
10 Rank
Progress
S2N-Ava
TwitchWasTaken
Accepted Solution

If your Account was Hacked, you wouldn't know who did it...  the only way you know the ID is if you had given them your Sign In details!!

 

 

If the email address has been changed, then all you can do is contact Customer Support for your location and ask them for help...   we cannot help...  just players here!!

 

 

Ava

My account was hacked and email changed.

005

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

TwitchWasTaken

  • Offline
23%
02 Rank
Progress
TwitchWasTaken
S2N-Ava
Accepted Solution

I know who it is cuz he messaged me on this acc asking for money to get it back

Reply
0 Kudos

My account was hacked and email changed.

Accepted Solution

View Original

Problem Solved

View Original Post
Award Winner
15
/16

gavsta72

  • Award Winner
  • Offline
97%
15 Rank
Progress
gavsta72
TwitchWasTaken
Accepted Solution

You haven't been hacked. You gave your account details to someone. It's as simple as that

 

When the day comes and you admit to yourself the failure, then you might learn

My account was hacked and email changed.



Accepted Solution

View Original

Problem Solved

View Original Post
10
/16

S2N-Ava

  • Offline
97%
10 Rank
Progress
S2N-Ava
TwitchWasTaken
Accepted Solution

WoW...   that is indeed some dedication from a Hacker..

 

 

How would he/she know where to send a message asking for money??

 

If your Account is anything like the majority of people's Accounts, it will have hundreds of Friends...   Would a Hacker take the time to send that same message to all of them on the off chance that you have even a secondary Account Friended to your own Account.

 

Sorry, but it just don't sound very plausible.

 

 

Anyways, what is done is done.

If you cannot Sign In to get control back...   then Telephone Support for Help.

 

 

 

Ava

Reply
0 Kudos

My account was hacked and email changed.

005

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

XXNEKOKINGXX

  • Offline
22%
02 Rank
Progress
XXNEKOKINGXX
Accepted Solution

I have this account and when I went to log in, it wouldn't let me, and I tried resetting my password, but I couldn't reset my password, due to my email being changed, can anyone help me?

 

Reply
0 Kudos

My account was hacked and email changed.

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

qp_rakan_qp4343

  • Offline
22%
02 Rank
Progress
qp_rakan_qp4343
Accepted Solution

So I went to my ps4 and I can’t even login so I tried letting ps4 to send me a password so I got to my email and then I saw that ps4 said my sign in id was change I said what my email was rakanhussain@hotmail.com I want it recovered quick

Reply
0 Kudos

My account was hacked and email changed.

Accepted Solution

View Original

Problem Solved

View Original Post
MVP
16
/16

mont348

  • MVP
  • Offline
100%
16 Rank
Progress
mont348
qp_rakan_qp4343
Accepted Solution

Contact customer support no one on these forums can assist with account recovery. 

Reply
0 Kudos

My account was hacked and email changed.

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

nassro190

  • Offline
22%
02 Rank
Progress
nassro190
Accepted Solution

guys help me i get dlc but in game error

Reply
0 Kudos

My account was hacked and email changed.

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

B12SD4768

  • Offline
27%
02 Rank
Progress
B12SD4768
Accepted Solution

The same thing happened to me 

Reply
0 Kudos

My account was hacked and email changed.

Accepted Solution

View Original

Problem Solved

View Original Post
10
/16

S2N-Ava

  • Offline
97%
10 Rank
Progress
S2N-Ava
B12SD4768
Accepted Solution

Call Support...  that's the only option!!

Reply
0 Kudos

My account was hacked and email changed.

005

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

plex_reactionz

  • Offline
22%
02 Rank
Progress
plex_reactionz
Accepted Solution

I waked up to day went on my account my account is called youtube_cxtch and when i clicked on my account it said I’m sign out so I went to my email to try to change my password but it said your sing in I’d has being change my psn is youtube_cxtch and if you can please contact me if you can get my account back please 

Reply
0 Kudos

My account was hacked and email changed.

Accepted Solution

View Original

Problem Solved

View Original Post
MVP
16
/16

Oran_Gina

  • MVP
  • Offline
100%
16 Rank
Progress
Oran_Gina
plex_reactionz
Accepted Solution

Contact customer support no one on these forums can assist with account recovery. 

 

My account was hacked and email changed.





View our house rules for posts
Post Reply Update Reply Cancel