New messages in the last hour
Get a response within minutes
92% percent of messages responded to
So long story short my main acc was temporarily banned due to my Debit card being skimmed and used to buy about €100 worth of PSN goodies on an unknown account. Got the money back but my bank returned one of my actual purchases so Sony banned my main as well due to the refund breaking the terms and services agreement.
Got the money put back onto my main account but I was given no time frame by the guy I spoke to on the phone. Anyone have any idea how long this type of thing takes??
Takes as long as it takes, but the turnaround should be a few business days (Monday to Friday only). If you haven't gotten your account back after a week, then contact support to chase them up.
Website ©2018 Sony Interactive Entertainment Europe Limited. All content, game titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. More info