New messages in the last hour
Get a response within minutes
92% percent of messages responded to
You should have received an email to the email address of your PSN account with the info. You will only get a generic message of what happened. I can say that when you get a permanent ban, it will remain on the account and no one can change that
If you're banned there's no turning back
In the email you received you should find out whether you have been temporarily suspended — and for how long — or permanently banned and a generic reason of your ban.
I suggest you check THIS page of the help section, may be of use
Website ©2018 Sony Interactive Entertainment Europe Limited. All content, game titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. More info