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25 Dec 2018
By Footprints2685

Footprints2685

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Gift Card

2 Replies 351 Views Created 25-12-2018
25 Dec 2018
By Footprints2685

I am trying to add funds using a gift card to the wallet. I am able to put in the code and go to the next screen that wants my zip code/city and state. I put in the info but nothing happens. I've tried on my phone and computer and on the PS4. Any suggestions?

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LABELS: Store & Billing
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Oran_Gina

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Given the use of "gift card, zip code and state" I'm assuming you're in the US?

 

Give these guys a try https://twitter.com/AskPlayStation

or

https://support.us.playstation.com/

 

This is the EU community

 

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Tra1nb0y

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I had the same problem. I talked with support and they gave me this link. It is safe, and I was able to get funds into my wallet. https://account.sonyentertainmentnetwork.com/

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