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I am trying to add funds using a gift card to the wallet. I am able to put in the code and go to the next screen that wants my zip code/city and state. I put in the info but nothing happens. I've tried on my phone and computer and on the PS4. Any suggestions?
I had the same problem. I talked with support and they gave me this link. It is safe, and I was able to get funds into my wallet. https://account.sonyentertainmentnetwork.com/
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