Reply
Want to join in?

Sign in to continue

  • 53

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

Accepted Solution

View Original

Problem Solved

View Original Post
01 Feb 2019
By LANNO69

LANNO69

  • Offline
23%
02 Rank
Progress

Playstation Movies "Network Unavailable"

3 Replies 105 Views Created 2 weeks ago
01 Feb 2019
By LANNO69

I just ented 2 films in the last 20 minutes  but I keep getting an error saying "Network Unavailable, Please check your network connection." I have restored my licenses and reset my connection but still have the same problem. Can someone please help.

 

Kind regards,

Shane

 

Reply
0 Kudos
Reply
LABELS: PS Video
View our house rules for posts
Post Reply Update Reply Cancel

Accepted Solution

View Original

Problem Solved

View Original Post
MVP
16
/16

mont348

  • MVP
  • Offline
100%
16 Rank
Progress
mont348
Accepted Solution

What's the region/country of your PSN account and where do you actually live. 

 

PlayStation Video movie and video rentals and purchases are blocked by IP address and geographical location restrictions, for example if you have a US account but live outside of the US you will not be able to access the movie. 

Reply
0 Kudos

Playstation Movies "Network Unavailable"

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

LANNO69

  • Offline
23%
02 Rank
Progress
LANNO69
mont348
Accepted Solution

That may be the problem, I set up the account when I was in the US but since moved to EU but use the same account. Is it possible t get it refunded then?

 

Reply
0 Kudos

Playstation Movies "Network Unavailable"

Accepted Solution

View Original

Problem Solved

View Original Post
MVP
16
/16

mont348

  • MVP
  • Offline
100%
16 Rank
Progress
mont348
LANNO69
Accepted Solution

Try the link below although it is for the EU there's links at the top for the US, Asia and Japan. 

https://www.playstation.com/en-gb/get-help/help-library/store---transactions/payments---refunds/play...

Reply
0 Kudos

Playstation Movies "Network Unavailable"

View our house rules for posts
Post Reply Update Reply Cancel