Spodify application isn’t working

[#1]

So when i go to quick menu, it says download spodify so i press that, but now it says start, then i press start then it says cant find check PlayStation store. I went to library to check and it shows a download bar on it and it’s full white on the bar but i still cant start it. WHAT IS GOING ON

[#2]

I don't know spodify, but let's assume you mean Spotify.

Do you have extended storage connected?

If so, turn off the PS4 (fully off, NOT rest mode) remove extended storage, delete the app if it's still showing and then download again.