Spodify application isn’t working

[#1]

So when i go to quick menu, it says download spodify so i press that, but now it says start, then i press start then it says cant find check PlayStation store. I went to library to check and it shows a download bar on it and it’s full white on the bar but i still cant start it. WHAT IS GOING ON

[#2]

I don't know spodify, but let's assume you mean Spotify.

Do you have extended storage connected?

If so, turn off the PS4 (fully off, NOT rest mode) remove extended storage, delete the app if it's still showing and then download again.

[#3]

I have a similar problem and it is that it doesn't let me download it, I already had spotify downloaded but I took it to fix to fix and when I went to download again the application puts me as if I hasn 't downloaded it, I give it to download  and it puts me a error and followed that, this application is already installed. How do I find it? What happened? :(