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03 Mar 2018
By brillcs

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This content cannot be selected at this time(movies)

24 Replies 13,732 Views Created 03-03-2018
03 Mar 2018
By brillcs

On roughly half the movies I have purchased on PSN are coming up with this message. Including a movie I just purchased yesterday. I am using the same machine, no internet settings have been changed, both the console and my router have been restarted. What is the issue here and how can I get it fixed? 

 

If it means anything every single movie I bought in a bundle form isn't working. 

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WhiteMonkey88

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This issue with the PS Video app has been raised with staff and should be sorted out today. In the meantime, you should be able to watch videos via the PS Store and other devices

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jayboogey216

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Having the same issue... when will ps support actually get back to me on the issue

This content cannot be selected at this time(movies)

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brillcs

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I was able to get access to the movies by doing what was suggested in the other thread. Go into the actual store and manually select them. All the movies played from there. Sadly that's the only way they actually played. 

This content cannot be selected at this time(movies)

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MythicalCholo420
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I'm so annoyed... Now I can't even type the movie on the PlayStation store without "an error had occurred" get your ***** together PlayStation... you should've fixed this by now

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WhiteMonkey88

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This issue with the PS Video app has been raised with staff and should be sorted out today. In the meantime, you should be able to watch videos via the PS Store and other devices

This content cannot be selected at this time(movies)

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I am trying to get fortnite in the free to play section in the PlayStation store and the following message keeps appearing. This content cannot be selected at this time. What can I do?

This content cannot be selected at this time(movies)

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jtuckboy_3343

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This is happening to me as well.

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Got the same issue today... very frustrating to not be able to watch a movie that I paid for because of some glitch 

This content cannot be selected at this time(movies)

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NickPayola

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I think it is just the bundles tho

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SPDK1

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Having the same issue with bundles afew days later - really hope this gets fixed soon - while it's not hard to search for these in PSN, this is really making me want to switch to VUDU or something.

This content cannot be selected at this time(movies)

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WhiteMonkey88

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Thanks for the heads up. I’ve passed on the info about bundles

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SPDK1

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This finally started working again last night

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Buchos

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this is not solved. I am having this issue today right now as i am writing the message. I cannot watch any of my movies from bundle purchases. this is ridiculous i pay for an entertainment system as well as the entertainment from Sony and I cant even watch a movie. Never had a glitch processing my payments though.

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Buchos

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to further go into detail, its not just movies bundled with other movies, but movies bundled with extras like alternate endings, etc.

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swampdonkey1982

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Its still messed up i cant watch several of the movies that i have bought

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Greimore

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Yeah, I'm getting the same issue now on my stuff on the PS video app. Seriously, Sony. I should not be locked out of things I HAVE PURCHASED.

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WhiteMonkey88

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It seem everyone still having an issue with this has a USA or Canadian account. As this is the EU forum, the staff can only resolve issues for countries in EU (and AU/NZ who are included).

 

You'll need to get in contact with NA support about the issue that still occurs over there

NA community forum should hopefully have someone who can look into it. Or at least someone who can get in touch with the correct people to fix it

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ssg_dev

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Same issue I am having in PS store while trying to open "Dragonball fighterz" game...unable to open the product. 

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Umairican1

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I’m having the same issue right now with  Fortnite... how can I download it?

Spoiler
 

This content cannot be selected at this time(movies)

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This content cannot be selected at this time when trying to download games play for free or purchased games.

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