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21 Sep 2017
By Liondoor360

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Playstation Now not working - stuck on "Preparing your game"

30 Replies 13,598 Views Created 22-09-2017
21 Sep 2017
By Liondoor360

Some games are stuck on "Preparing your game" and some others just say that I can't play the game now.

 

SONY, please fix ASAP!

 

This is very frustrating . . . I am paying for this service and it seems to frequently fail for days at a time.

 

I see from other threads that the issue is on your end and you have to clear the session . . . so please do it ASAP!

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ambassdor30

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It’s doing the same thing to me And I connected my Ethernet  Cable to the ps 4 still not working 

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GamBiustHe69er

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Anyone actually get the problem fixed or is this just basically a list of everyone with the same problem. I have it too. Spend alot of money every month for years and now this ***** don't work past preparing your game on any new game. Any game I've played before works fine but I'm not paying to play the same 5 games over again if that's the case I'll just buy hard copies of the games and cancel my monthly. 

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AnEnglishChap

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Not loading, i've just restared my ps4 to see if it now works, if it doesn't i will go out and buy an Xbox x, i will take this joke of  a ps4 pro with it's ridiculous loading times and slow menu and throw it off of a cliff tomorrow. If you hear of reports of a ps4 pro floating in the sea, that will be mine, along with all the other plastic in the sea, which i suspect is  largely made up of ps4's.

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mont348

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Not loading is either your Internet connection setup or you are accessing the service outside the country that your account is registered.

 

Setting up a DMZ or forwarding ports should open up your connection to resolve the issue, and never use a wireless connection for PS Now always wired. 

http://community.eu.playstation.com/t5/PSN-Support/How-to-put-your-PS3-or-PS4-into-a-DMZ/td-p/106553...

 

For a slow and lagging PS4 interface rebuilding the PS4's database option 5 via the safe mode menu usually does the trick. 

https://www.playstation.com/en-gb/get-help/help-library/system---hardware/power---system-stability/s...

 

 

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AnEnglishChap

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No my connection is 100% fast fibre optic and NOW also tells me it's fine as of today when it first worked. My ports are already forwarded, and im not about to rebuild my Database because firstly it's very time consuming, i don't believe it's the issue nor will it solve my problem, and im noty about to DMZ my playstation as it's B ovious that won't solve my issue either. Seriously bad advice.. I've already had an error report from Sony saying it's them and that their server is probably busy.

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Who is your ISP?

 

If it's Virgin Media you are pretty much screwed if using one of their Superhubs. 

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GANJIABLASTER

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I too am having the Same problem I download  ps now on my p.c. cause I used have ps4 but it burned out only had it two years anyhow why have ps now if none of you re games even load I even bought ps4 controller  and nothing .

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xxLegally3lindxx
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PS NOW is still not working and its 2019. Paying for service that seems like its never going to be provided.

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Asentha

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still happening a year a half later. Tried playing Metro Redux and God of War 3 and it loads and then tells me the game didn't start as expected. Try later. 

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