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Hello, today I sought to claim my monthly PS Plus Games.
However, much to my surprise, Deus Ex: Mankind Divided is listed under the free monthly games but actually costs €29,99 as can be seen in the screenshot below. I'm using the Dutch PSN Store.
Solved! Go to solution
Thanks for raising this issue with us. This has been flagged with the PS Store Operations team for a fix and I will follow up as soon as I can to confirm that it’s been resolved. Thanks
Update: This should now be resolved.
(Confirmed via image by @WhiteMonkey88)
It's not just showing a price in the Dutch store, the same is true of the UK store. What happens if you put it in the basket, does it show as free then?
I can't check that myself as I already added it so I only see the download option.
No, when I add it to the basket it actually wants me to pay.
I'll have a look later... I added 6 items yesterday to my Library, all being FREE
I've checked in the Swiss Store and also now that Title has a price, if I've already added this Title... the glitch has happened over night.
Hello sorry to hear that, This is something that we are receiving reports about, and we are looking into it at the moment. We'll have to ask you for your patience while we do this. Thanks. ^NJ
That's a reply to me earlier, so they are aware and hopefully it's on its way to being resolved.
I'm sure it will be sorted long before we get to the February line-up.
Having the same issue in the US. Haven't used my PS3 much since getting PS4 but I figure I should probably check for free games once a month on both systems...
Just checked on mine, I've already added the game to my account but when not signed in it's showing a price for Deus Ex. I'm sure they will sort it out quickly enough@Oran_Gina
Just looked.... I added that Title last night to my Library.
Whatever happened has happened in the last 8 hours as I added it just before the fault occurred... I broke the System LOL (only Joking).
It will be sorted before the new month starts, so you won't miss out.
Also in the italian store the game has a price and ask for a payment
Same issue here in germany. Can't claim it right now. Thought it might be an 18+ issue.
Same here on the Italian store. I was able to download all the other games.
I wonder if something is wonky with the store in general, when I try to browse for games it just comes up blank
Just bought ps plus to get this game for free, and have the same issue...
Yep I am having the same problem as well. Hopefully It should be fixed soon.
Having same issue here in Oz. Anyone from Sony have an update?
Wouldn’t get any update on it until 21:30 AEST at the earliest@MDATech
Sorry, that should’ve been 23:30. It’s run from UK and their support opens at 09:30@MDATech
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