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04 Jun 2012
By PhoenixFoster

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Error Code 80023102

191 Replies 106,891 Views Created 04-06-2012
04 Jun 2012
By PhoenixFoster

I've noticed quite a few people have been getting this error and I am now one of them, I've googled the code and read loads of different posts and I still keep getting this error.

 

I've tried leaving it alone for 48 hrs

I've tried deleting and reentering my card details 

I've tried using a different card

I've tried rebooting my router

I've tried adding funds through the Account Management 

I've tried adding fund through SEN

 

And yet everytime I try to purchase something I get the error code 80023102, I can download free content fine but not purchase anything.

 

I'm based in the UK, my credit card is registered in the UK and my account was registered in the UK, on Friday 2nd June I purchased the new Batman Arkham City DLC fine, then saturday 3rd June tried to purchase Borderlands and now continually get this error code ....

 

Has anyone got any suggests or advice as I can't think of anything else  except buying a PSN Card, which doesn't fix the problem

 

Cheers

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SuperFastZombie

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Hi guys,

 

The error code 80023102 is a code that can occur for a number of reasons but is often linked with issues updating billing info or adding funds.

 

The troubleshooting is to ensure that the billing address on your card matches the address linked to your SEN account.  You can also make no further attempts for 48 hours as to many attempts locks the system for that amount of time.

 

If after trying the above and you are still unable to add funds/update billing info then you will need to contact PlayStation Support for further assistance.  They will be able to look at your account and find the reason for the error.

 

SFZ

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RYDERTLILMAN

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This is really getting annoying for the past few days I've been having the same problem as the other guys I've tried over and over again and that stupid error thing comes up why can u just fix it and make your customers happy and buy the things they need for there psn,just please!!!! Fix it

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Posty1994

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You have not solved this issue you are just too lazy to help the people that have and WANT to buy your products using the wallet in the playstation store. FIX IT 

 

Ps dont repaste your previous solution

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bmac_336

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man i havent changed nothing on my accont! just tried buying re6 from the ps store, and waited like for or five seconds, and bam! error 80023102! :( why havent you guys @ sony tried to fix this? it was supposed to be a bday prenet from my dad! im gettin really mad and i dont want to go buy an xbox but am getting really close! ughhhhhh!!!

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yusuftinbir

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same problem..didnt change any information

i was buying res evil 6 but that error occured

if i buy as bluraydisc its 180 tl or 100 dollar

at psn 130 tl   this is big difference 

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xk-hecticx

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So do I have to wait 48 hours from the first time the error popes up

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Shur-tugal_94

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is sure that it is enough to wait 48 hours from the first time the error came out?

p.s. sorry for my english but i'm italian :)

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nightmare443

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I'm getting the same issue, first it started with that it couldn't add funds to my wallet and now i'm.getting the error message. Do i have to wait 48 hours then try again? 

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lelohamid

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 I would like to know how to contact with my local Playstation support it is so mean that you have the credit but you can't buy it ,i kept sending emails but no one replayed this is complete nonsense  i was looking forward to buy my Apaclapysse  DLC map pack this is complete b*********  at,least tell me when the ban will be unlocked

 

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asadkhan87

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I have been facing this issue since the past 1 year. The same info seems to work fine with Amazon, Paypal, Google Wallet, Steam. What the hell is the problem with SEN? I have waited 24 hrs, 48 hrs, 1 week, added the address exactly as it appears on the statement to no avail. The problem is further worsened by the fact that most Vita games do not seem to get a physical release, thus forcing customers into buying digital which is impossible due to Error Code 80023102. This whole thing is stupid and this issue is far from solved. Trying tips and tricks doesn't work at all. This is not even me asking for a refund or something that benefits me, if I buy something on PSN Sony makes a profit.

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GabrielTorresbc

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keep havinng the same problem NW-31194-8  all the freaking time that i want to connect to the psn, i dont know what to do anymore, i already reset the system, check internet and everything somebody knows what to do?

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DAGLEE57

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still not letting me sign in can someone come round and help me

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pJLcJI12

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Hii

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clifford-rey1

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ive been playing for almost 3 years and i do have anything wrong? why? i am a good player and i never say bad words or anything wrong????

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camthegamer12145
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hey guys I just brought a 12 months  ps plus trial and it says an error code 80023102 please help me

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Error Code 80023102

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LUKEYBOIIII1992

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I have tried to get Fifa points but it just comes up with an error all the time can u please solve this.

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TF141_Champ

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Not gonna lie, I am actually pretty ***** about this. I was really looking forward to BF3 Premium, If this is happening to multiple people, than that should mean that it is a problem on sony's part. So please fix it. It's just depressing.

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mellorben

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Just check your credit card details are current

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AScruffyMexican

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i'm getting this problem too, it started on tuesday.. never had it before when i've bought from the psn store and i know that all my details are correct..

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RYDERTLILMAN

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Any body tell me if there error thing has stopped please and how long did it take to start working thanks :)

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