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Currently having a problem trying to redeem a £20 PSN Card onto my account that has £3 already in the account. The code is genuine as the store accepts the code but as soon as I go to accept the code and apply it to the account I get this message.
any help would be helpful as it is just an inconvenience and I would like to see it solved as soon as possible.
Your wallet can hold a maximum of £120.00. If the value of the top-up voucher has caused your wallet balance to exceed the maximum amount, it will not be accepted.
If you aren't at the limit and still receive this error, follow these steps:
If your voucher meets the requirements and you are still receiving this error code, visit the Redeeming a Voucher support article for more troubleshooting and PlayStation Support contact details.
Can't redeem a voucher (from link above)
If you are under 18, your child account does not have a PlayStation Store wallet associated with it. This means that:
Also, check your wallet to make sure it hasn't actually already been added.
If it has, you'll get the code when you try to use it again after it's already been redeemed.
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