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09 Feb 2019
By siravarice

siravarice

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Error code WC-40376-0

4 Replies 126 Views Created a week ago
09 Feb 2019
By siravarice

I have two beta codes for he Division 2 beta, but both of them give me the WC-40376-0 error. My PSN region is set to the UK, my Ubisoft account is set to the UK, so why do I get this error?

 

I've contacted Ubisoft support who are being very slow. I've contacted Playstation support but I haven't had a response yet. 

 

I just wanted to play the beta for at least 1 day... I'm also worried it might happen again with similar codes in the future and I want to get it fixed. 

 

Any suggestions?

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chromatolysis

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chromatolysis
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I think this is probably Ubisoft's fault. I read in the private beta forum about many users reporting faulty codes.

My suggestion is to deal with Ubisoft's costumer service and see what happens.

 

Have you pre-ordered the game or just registered? Someone wrote to have a look at the library as the content could be available anyway. 

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siravarice

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chromatolysis
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I pre-ordered. I actually have two Ubisoft accounts and got a code for each one and both of them gave me the same error.

 

still nothing from Ubisoft so I’m just going to play Apex for now instead. 

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Phteve-the-Rock

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If the codes were provided by Ubisoft contact them since, from the error code, they have provided you with codes for the wrong region. 

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Yeah I have a case logged with them. Hopefully I can get one day of beta play!

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