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Just purchased shadow of the colossus only to find that it’s nowhere to be found in my library, not in the purchased section.
I have proof of transaction. Viewing the game directly in the store doesn’t work because I only have the option to add it the cart and purchase it again. What do?
Settings>account management>restore licenses
What does this have to do with the purchase? That setting is for the console, the game hasn't even reached the console.@gavsta72
Well it's obviously better than any advice or help you've given
Excuse me sir? It's important to know if the game appears in the Download List from the web Store. It's not a dumb advice, for God's sake.
It is used to refresh the licenses that are being viewed on the console. Obviously the game was " purchased" as you say but it's not being displayed on the console. That's why just follow the advice and stop asking questions:)) (Kidding)@Lance_87
We don't even know if the game is displayed from the web Store on PC or mobile. Hence my post, the console Store should be a last resort, the changes are seen in real time.@Phteve-the-Rock
Did you receive a receipt?
Are you logged into the correct account which purchased it?
Have you tried restoring licences?
The PlayStation store through the console@castaway666
If it was purchased on store, it would have the purchased icon next to it.
If this has somehow failed and you got the receipt for it. Contact PlayStation Customer Support and explain the issue, this can be done through phone or twitter.@Mham769
Did you purchase via the PS4 console store or the online PlayStation store?
If via the online PlayStation store there maybe a chance you may have purchased the PS3 version?
just do it man... You want help or not ?@Lance_87
Like with what the OP had, I mean it's a good advice not really seeing the point of the Questioning. That's all :D@Lance_87
Not sure if trolling or... i don't have that game or issue. I'm still waiting to know if the OP took a look at the web Store, if it's not there it has nothing to do with licenses. Or maybe it's like what mont348 said and he bought the wrong game.@Phteve-the-Rock
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