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21 Jan 2019
By xXDraculaSlayerX
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transaction issue

9 Replies 241 Views Created 21-01-2019
21 Jan 2019
By xXDraculaSlayerX

hey everyone (pardon the retarded name it was meant as a joke in case ur wondering)

so i recently performed a transaction in fortnite ps4 but since i couldnt pay using a credit card  i paid using a 5eur voucher(yes i play on pc).It all worked fine expect that i never received what i paid for. I checked the faq and did some verification steps in order to determine whether its epic's or psn's fault and it turns out that it was playstations fault because on the "remaining" it stated as 1 and the "expire" as -.I dont know how to contact sony i tried to look for an email address or some sort of online support but i didnt find any result so im posting here hoping someone could instruct me - thanks.

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WhiteMonkey88

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Maybe I missed something here.... If you play on PC, how is it anything to do with PlayStation? 

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xXDraculaSlayerX
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i already stated it 

i had to use a ps4 voucher because i couldnt use a credit card at the moment

the ps4 voucher was literally the only thing i could find on my local store so i bought that with irl cash to get it

can you just answer me please?

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Phteve-the-Rock

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xXDraculaSlayerX
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They won't be able to help you out man. Not their problem. You don't have a PS and you just though it's a good idea to buy money vouchers for PS for some unknown reason. 

 

If you want to contact them google PlayStation ( Your region name) Contact.

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xXDraculaSlayerX
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how is it not their concern?

it certainly is considering i bought their product even if i dont have a ps4 i still purchased a currency, they took tax out of the thing i bought so they actually made profit out of me.how do i even contact sony at this point?also if you have no clue what i bought the voucher for dont reply in the first place, just because i dont have a ps4 doesnt mean i wont get assisted throughout this whole mess.thats discrimination my darling 

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Phteve-the-Rock

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They don't manufacture and sell PSN card. They are made by 3rd party retailers.

 

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Phteve-the-Rock

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xXDraculaSlayerX
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It's not discrimination. You just were impatient to buy some "juicy" V-bucks on a platform you don't play on and now you cry that you were deceived ;)

Good Job

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xXDraculaSlayerX
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???? what

i have an old 35 eur voucher i used on my ps3 and it says that this is a product of sony computer entertainment 

do you even know what im talking about 

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Phteve-the-Rock

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xXDraculaSlayerX
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Do you, darling? :)))

 

A simple google search did this: https://www.playstation.com/it-it/get-help/help-library/store---transactions/payments---refunds/play...

 

Maybe next time you can google search yourself before throwing blame on others.

 

Good luck with them;)

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ok bro sorry for entering this forum in the first place

its totally my fault for asking for help 

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