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31 Jan 2019
By ABC-Warrior

ABC-Warrior

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PSN Store

7 Replies 205 Views Created 3 weeks ago
31 Jan 2019
By ABC-Warrior

Bit of an odd one, I'm unable to view the list of "VR Experiences" on the PSN store.  I go to the menu, which shows a selection of experiences and at the end of that is a link to view all experiences.  If I click that I go to a page with no content.  The headers and footers are there, the background image is fine, but no content appears.

 

Weirdly, I recently picked up a Pro and I have the same problem on that!  It sounds like something messed up with my account.  I can see everything else on the store, VR games, all other games and deals, but nothing on the VR Experiences page.

 

Any ideas?

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feridnb

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Does not seem to be an actual account related issue, might be a network related issue though.
If it does that on both consoles, try to use a different connection like LAN cable or Mobile Hotspot and see if it helps.

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/16

Phteve-the-Rock

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Have you tried on the web version? Go on a PC/Laptop/Ipad/Phone/PS app and try there

 

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ABC-Warrior

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I can view the store on a browser but that version doesn't differentiate between VR games and VR experiences.

 

But I can at least see everything, so it seems to be a console issue. I'll check connection side of things later

 

Thanks

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Phteve-the-Rock

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Do you have an adult or a child account. Might be due to age restrictions why you are unable to view certain parts.

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ABC-Warrior

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Adult account, I can see everything else on the store.

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/16

Phteve-the-Rock

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Enter Safe Mode ( Turn off PS> HOld down the Power button until you hear 2 beeps and then release the button)

Connect Controller with a USB

Choose option 5 ( Rebuild Database) 

 

You won't lose anything and this should clear any glitches that you might have on your PS.

 

Let me know if it works.

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/16

ABC-Warrior

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Hi,

 

I tried that but no change, I did grab a screen shot (but I don't have it available - will post it later).  It's just bizarre that the content doesn't show at all on that particular store page.

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