Reply
Want to join in?

Sign in to continue

  • 54

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

Accepted Solution

View Original

Problem Solved

View Original Post
09 Apr 2018
By Corrita

Corrita

  • Offline
42%
02 Rank
Progress

Psvr stuck on loading screen

11 Replies 1,628 Views Created 09-04-2018
09 Apr 2018
By Corrita

Hi guys, my Psvr has been working perfectly since I got it back in 2016 but yesterday when I powered it on I get a black screen with spinning dots like it’s trying to load, the image is fine on the tv but not on the headset. I’ve check all the cables , everything seems fine . Also when I boot up a vr game I can finally see the image on the headset but no s Sound . Any ideas? This only happens when I initially boot up the PS4 menu screen.

Reply
LABELS:
View our house rules for posts
Post Reply Update Reply Cancel

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

WYTEMIKE724

  • Offline
24%
02 Rank
Progress
WYTEMIKE724
Accepted Solution

I’m having the exact same issue. Any fix?

Reply
0 Kudos

Psvr stuck on loading screen

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Smiff202

  • Offline
26%
02 Rank
Progress
Smiff202
Accepted Solution

I have the same issue. I have tried removing hcdp, I have tried changing the screen output.  Nothing works unless I disconnect vr then the ps4 works perfectly

Reply
0 Kudos

Psvr stuck on loading screen

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16
41%
02 Rank
Progress
BarrenArsonist82
Accepted Solution

I have had similar experiences. I was trying to get skyrim VR to play on my headset after going through the set-up and options fresh after a move. Just an unending screen of the white loading indicating dots. I updated the software immediately before wasting an hour on this frustrating mess.

Psvr stuck on loading screen

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Smiff202

  • Offline
26%
02 Rank
Progress
Smiff202
Accepted Solution

Hi, thanks for your response. Unfortunately both my ps4 and psvr software are bang up to date. 

Reply
0 Kudos

Psvr stuck on loading screen

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Mr_GamezZZ

  • Offline
65%
02 Rank
Progress
Mr_GamezZZ
Accepted Solution

yep, I have the same problem. I have tried calling playstation support 3 times but they've only told me they would send a link to a trouble shooting page. If that didnt work I had to contact them again. I haven't received any links as of now.

Reply
0 Kudos

Psvr stuck on loading screen

Accepted Solution

View Original

Problem Solved

View Original Post
06
/16

Phteve-the-Rock

  • Offline
91%
06 Rank
Progress
Phteve-the-Rock
Mr_GamezZZ
Accepted Solution

Make sure you gave them the correct contact email address and check as well your Spam/Junk folders.

 

Sometimes they go there.

Psvr stuck on loading screen

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Mr_GamezZZ

  • Offline
65%
02 Rank
Progress
Mr_GamezZZ
Phteve-the-Rock
Accepted Solution

unfortunatly I am sure they have the correct email as I have verrified it multiple times the 3rd time I called. It sounded like they even had my account details in front of them. I've also checked my spam, social, main and promotions folders. I haven't gotten a response :(

Reply
0 Kudos

Psvr stuck on loading screen

Accepted Solution

View Original

Problem Solved

View Original Post
06
/16

Phteve-the-Rock

  • Offline
91%
06 Rank
Progress
Phteve-the-Rock
Mr_GamezZZ
Accepted Solution

Psvr stuck on loading screen

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Mr_GamezZZ

  • Offline
65%
02 Rank
Progress
Mr_GamezZZ
Phteve-the-Rock
Accepted Solution

Thanks for the help fortunatly I have gotten it to work :)

Reply
0 Kudos

Psvr stuck on loading screen

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Smiff202

  • Offline
26%
02 Rank
Progress
Smiff202
Accepted Solution

I have spoken a couple of times and the upshot seems to be my ps4.

 

I have to send it to Sony for a check up. 

Reply
0 Kudos

Psvr stuck on loading screen

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Mr_GamezZZ

  • Offline
65%
02 Rank
Progress
Mr_GamezZZ
Accepted Solution

I've gotten my psVR to work. so appearantly it DOES matter what HDMI cable is between the ps4 and the controller. I thought HDMI was a rigourus standard wich enshured compatibilaty.

 

Apearantly not. Try using the cable you've received with your psvr between your ps4 and controller box.

Psvr stuck on loading screen

View our house rules for posts
Post Reply Update Reply Cancel