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Did anyone have any issues with activating their 8gb mega pack voucher? After I enter the code it goes through all the games and I have to click "Continue" for each game. When it gets to The HD Adventures of Rotating Octopus Character I click continue and it says "Use of this item is subject to the Terms of Service and any specific conditions applying to the promotion" I then click confirm and it says "A server error has occurred" and I am not able to go any further. Apparently I am not able to enjoy my games.
I am pretty angry about this because I only bought a 8gb card because it came in this pack with 10 games otherwise I would have got a 16gb!!!!
The error exactly is "The connection to the server or device has been terminated" NP-2244-2
The problem is when I type in the activation code it makes me "continue" through each title to basically confirm them all. When it gets to the stupid octopus game and I click confirm it gives me the error and says my connection has been terminated. I have no option to even attempt to download the games and they don't appear under my downloads section. So basically I keep getting stuck at that one point. I know it isn't a space issue either as its a fresh card and as I said earlier it hasn't even given me a download option.
Plenty of people I know in Australia downloaded them just fine. Has nothing to do with that unfortunately =[ thanks for the try though.
That is Australia, it clearly states that it will not be available in the UK until the 28th meaning your code will not work until that date.
If this was the case then it should surely be working now, and it still isn't in my case.
I'm also having the same problem.
Have tried updating billing information (although unhappy about entering card details) on the SEN website as people said that it had worked for them, but no luck. I had an old card which as expired on the account
which I removed two months ago.
Apparently you also get 24 ban if you keep trying. Have tried code on both vita and ps3.
REALLY NOT HAPPY
As I said in another thread I also am having the same problem.
However, I don't have the time to fiddle about phoning customer support. Can we not just get some official advise on here from someone at Sony?
It is clear from the number of people having the same issue that there is a problem!
I have this exact issue and got the pack this morning.. Why do Sony have to make things so hard?
after searching many google results the only reasons I can find for this happening is..
Billing info - it is incorrect? Although why would we need this when our games are free? I had no billing details present on my account as I deleted the card that was on there ages ago because it expired. Added a new card and that still isn't working.
Apparently, conflicting reports, you have to wait 24 hours or 72 hours after seeing that message. Happens after 4 unsuccessful attempts. Some kind of block if you are having a download spree? Thinks it is suspicious activity.
So I tried around 8pm last night, I had that same hour downloaded new titles as well as re-download old titles on my PS3 for my vita. I entered the code on my PS3 which is when I got the error. I think I'm banned through having a download spree. Has anyone else been downloading things at the same time/just before using the code?
Not sure if I should be waiting 24 or 72 hours now :(
My billing is 100% up to date and fine and I got the error code on first attempt so it isn't a block.
.. plus I have never had ANY issues redeeming codes before.
All in all, very odd. Like I said earlier, Sony need to provide some clarification as to why this is happening, as I don't want to return an item that isn't strictly speaking faulty, just suffering with a code error.
Tried it again today still no luck. I don't have any billing info so I don't think that's the problem. And i waited more than 48 hours :(
This thread should be unmarked as solved.
I've just tried using my code again as I thought it would be 24 hours since I tried yesterday...still no luck
Same problem here (in UK). This is nonsense.
Same problem here in SPAIN. DAmm
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