With all eyes on the PS4 system’s European launch on November 29th, we wanted to provide definitive answers to your questions, both big and small. This list of Frequently Asked Questions is only a start, as certain details are still being finalized in preparation for launch. We will continue to update this FAQ leading up to launch and post-launch, integrating new answers to your questions and additional details as they are confirmed.


Read on to get answers to your questions regarding the PS4 system, covering everything from the system specs and benefits to accessories, PlayStation Plus features, the launch game lineup and much more. Please leave your burning questions in the comments and we’ll address them in a future update.



PS4 System Details

How much does the PS4 system cost? When does it come out?
The PS4 system will retail for AUD $549.00/ NZD $649 (RRP) in when it debuts on November 29th, 2013 in PAL Markets. 


When does the PS4 system come out in different countries and regions?

  • North America: November 15, 2013 (Canada and the United States)
  • PAL Markets:
    • November 29th, 2013. (Australia, Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Spain, Sweden, Switzerland, the United Kingdom)
    • December 13th (Czech, Hungary, Slovakia, United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Bahrain, Oman)
    • 2014: (Iceland, Lithuania, Latvia, Estonia, Croatia, Slovenia, Serbia, Romania, Bulgaria, Kazakhstan, Ukraine)
  • Latin America: November 29th, 2013 (Argentina, Brazil, Chile, Colombia, Costa Rica, El Salvador, Guatemala, Mexico, Panama, Peru)
  • Japan: February 22nd, 2014
  • Asia regions: The middle of December 2013
  • Other regions: TBA

What comes in the PS4 box at launch?
You’ll get a PS4 system with a 500GB hard drive, a DUALSHOCK 4 wireless controller, a micro-USB cable for charging the DUALSHOCK 4 controller, a Mono-headset for voice chat, a power cable (1.5m), and an HDMI cable (2.0m).


What input/output ports and connectivity features does the PS4 system support?
HDMI out, digital out (optical audio), Ethernet, two USB 3.0 ports, and an auxiliary connector reserved for PlayStation Camera. PS4 also features integrated 802.11 b/g/n Wi-Fi for wireless internet connectivity and Bluetooth 2.1 for DUALSHOCK 4 wireless controller connectivity.


Does the PS4 system require an external “power brick”?
The PS4 system is designed with an internal power supply, so it does not have an external “power brick.”


Will users be able to replace the PS4 system’s stock 500GB hard drive? What hard drive sizes are supported?
PS4 owners will be able to replace the PS4 system’s standard hard drive. The PS4 system’s hard drive is used to store downloaded game and video content, game save files, gameplay movies and images, and more.


What type of hard drive does the PS4 system use?
The PS4 system is equipped with a 5400 RPM SATA II hard drive. Users can choose to install a new hard drive so long as it complies with these standards, is no thicker than 9.5mm, and is larger than 160GB.


Will users be able to connect an external hard drive to expand storage on the PS4 system?
No, this feature is not supported on PS4.

PS4 Reveal

What are the PS4 system’s physical dimensions?
The PS4 system measures approximately 275 (width) × 53 (height) × 305 mm (length), excluding the largest projection. Its weight is approximately 2.8 kg (approximately 6.1 pounds).


What color variations will you offer at launch?
The model color at launch is “Jet Black.”


Can I put my PS4 system in an upright position like the PS3 system?
Yes, the PS4 system can be used in the horizontal or vertical position. 


How does the PS4 system’s hardware performance advance beyond the PS3 system?
The PS4 system is capable of 10x the processing power of PS3 system. The system features an optimized design featuring a unified 8GB of high-speed GDDR5 RAM, an eight core X86 CPU, and a powerful graphics processor. Generally speaking, the PS4 system will enable game developers to build larger, more detailed worlds than they could with the PS3 system. More realistic lighting models, more complex physics and particle effects, more varied and realistic character animations, sharper environment and object textures, higher screen resolutions (up to 1080p), higher frame rates (up to 60 frames per second), larger multiplayer matches and more will be possible thanks to the PS4 system’s next-generation hardware.


What can you say about the PS4 system’s graphics processing unit (GPU)?
The PS4 system’s graphics processing unit (GPU) contains a unified array of 18 Compute Units, which collectively generate 1.84 teraflops of processing power that can freely be applied to graphics, simulation tasks, or a mixture of the two. PS4 is also equipped with 8 GB of unified system memory, easing game creation and increasing the richness of content achievable. High-speed GDDR5 is used for this memory, giving the system a total of 176 GB/second of bandwidth and providing a further boost to graphics performance.


When did PlayStation begin developing the PS4 system?
The company started a conceptual discussion of the PS4 system five years ago, in 2008.


Who led the the PS4 project?
The PS4 system was a global effort led by SCEI’s Engineering group, with feedback from Worldwide Studios development teams, Sony Computer Entertainment’s corporate design center and more. Veteran game developer Mark Cerny serves as the PS4 System Architect.


What screen resolutions will PS4 support?
The PS4 system supports 480p, 720p, 1080i, and 1080p video standards via HDMI output.


Will the PS4 system support 4K content for video or gaming?
Support for high-resolution 4K output for still images and movie content is in consideration, but there are no further details to share at this time. The PS4 system does not currently support 4K output for games.


Can I use my standard-definition TV with the PS4 system?
The resolution of the PS4 system’s HDMI output changes automatically depending on the TV or monitor connected. Of course, the PS4 system has been designed to deliver games with rich, high-fidelity graphics that are best enjoyed on HD TVs.


Does the PS4 system support analog video or audio output?
No. the PS4 system’s video and audio are transmitted using HDMI, a common digital connector found on most HD TVs. Additionally, the PS4 system can output 5.1 or 7.1 audio via DIGITAL OUT (OPTICAL).


Do I need to “reset” my video settings if I change TVs, as on PS3?
This process will not be necessary for the PS4 system.


Will the PS4 system support any 3D content, including stereoscopic 3D games?
Technically, the PS4 system supports 3D gameplay at launch in North America on day one, though no launch titles are currently 3D compatible.

PS4 Reveal

What disc format does the PS4 system use?
Physical PS4 games come on Blu-ray Disc, the best form of media capable of handling the large amounts of data that the PS4 system requires.


What are the benefits of the PS4 system’s new Blu-ray Disc technology?
The PS4 system’s Blu-ray Disc reader operates at a higher speed than the model featured in the PS3 system, and includes a range of Blu-ray Disc sizes.


When playing disc-based games on the PS4 system, do I need to install data to the hard drive?
Yes, all PS4 Blu-ray Disc games must be cached to the hard drive to ensure a smooth gaming experience. However, certain titles may not require you to wait for the game data to be fully cached before starting gameplay. In order to start playing disc-based games, users will need to insert the game disc into the PS4 system just like on the PS3 system.


If I rent a game disc, and then decide I want to buy it digitally, can I use the installation to avoid downloading it and just activate my license?

In this example, you would have to delete the disc install data and fully install the digital version of the game.


Will I be able to watch Blu-ray movies on the PS4 system?
Yes, you will need to download and install the PS4 system’s day-one system software update 1.50, and then activate your Blu-ray Disc video capability with a one-time activation through the internet in order to play Blu-ray Disc films and DVD video content.


What if I’m not able to or don’t want to connect my PS4 system online?
PS4 owners in PAL Markets can contact SCEE Consumer Services to request a Blu-ray activation disc that will be distributed via mail.


Can I watch DVD movies using the PS4 system?
Yes, the PS4 system supports DVD movie playback; you will need to download and install the PS4 system’s day-one system software update 1.50, and then activate your Blu-ray Disc video capability with a one-time activation through the internet in order to play Blu-ray Disc films and DVD video content.


Can I listen to audio CDs using the PS4 system?
No, the PS4 system does not support audio CDs.


How loud is the PS4 system when it is running?
The PS4 system’s cooling system is optimized for living room use and is generally much quieter than the PS3 system’s. The PS4 system features a stepless speed fan system that will smoothly increase the speed of the fans as needed. As with all game consoles, it’s important to keep the PS4 system in an environment with plenty of air circulation.


Does the PS4 system feature a “stand-by” mode?
Yes, the PS4 system’s stand-by mode deactivates its primary functions to reduce energy usage, though it is still able to charge DUALSHOCK 4 wireless controllers and download system updates in this power-saving mode. As an added benefit for PlayStation Plus members, the PS4 system can automatically download game patches when in standby mode as well.


Will the PS4 system require a system software update at launch in North America? How will system updates work post-launch?
Upon the North American launch, the PS4 system will require a system software update (version 1.50) to add several new features. After you connect to the internet, PS4 will automatically start downloading v1.50 in the background. During this background download process, you’ll be able to play Blu-ray Disc games offline.


Will I be able to install system software update 1.50 via a USB drive?
Yes, you will be able to download the firmware to your PC and transfer it to the PS4 system using a USB memory stick. However, to use the USB method the first time you take the PS4 system out of the box and before installing system software update 1.50, you’ll need to enable safemode. When the PS4 system is powered off, press and hold the Power Button for seven seconds to enter safemode.


Which PS4 features will be available at launch in North America?
The majority of new features that have been announced will be available when the PS4 system launches. These features include background downloads, cross-game voice chat, transitioning to a network based on real-world friends, and live streaming gameplay footage via Ustream and Twitch. Additional PS4 features will be rolled out in phases.


What PS4 software features have been announced, but won’t be available at launch in North America?
Below is an overview of certain features that have been announced that will not be available when PS4 launches in North America.

  • Share controller via the internet to assist a friend
  • Suspend/Resume mode
  • Wireless Stereo Headsets support
    • Wireless Stereo Headset
    • Pulse Wired Stereo Headset
    • Pulse Wireless Stereo Headset Elite Edition

PS4 Reveal
How many PSNSM friends can I have on the PS4 system?
The PS4 system supports up to 2,000 online friends, an expansion of the 100 friends limit for the PS3 system. On the PS4 system you can quickly expand your friend list by connecting with people you’ve played with recently as it does on the PS3 system.


The PS3 system will continue to support up to 100 friends at one time. If you build a friend list bigger than 100 on the PS4 system, network servers will automatically filter your friend’s list when you play on a PS3 system. Additionally, you will be able to set and lock a pre-determined friends list to be used while you play on the PS3 system if you wish. Support for the ability to display all of your friends in most applications and games is planned, however, some titles will be limited to the current 100 Friends limit.


Is there a way to rename my Online ID on the PS4 system?
No. But the PS4 system does give you the option of allowing your friends to see your real name in addition to your Online ID. You can also choose to import your Facebook photo to be used as your PSN profile picture if you wish.


Does the PS4 system offer sub-accounts? How do they work?
Yes. They work exactly the way they do on PS3.


Can my child’s PS3 sub-account be changed to a master account on the PS4 system once they are past the age of 18?
Unfortunately, no. In this case, we would advise creating a new account. We apologize for the inconvenience.


Does the PS4 system offer parental control options to restrict content to younger users?
Yes. The PS4 system’s parental controls can set the control level for playing a game or application that has parental control restrictions, as well as use of the internet browser.

Also, for each sub account user, there are the controls over the ability to use chat and messaging features, the ability to post and view user-generated media, and the ability to control a monthly spending limit for PlayStation Store purchases. Finally, sub account users cannot link their account with Social Network Services or use their real name or profile picture.

More information about PS4 parental controls will be made available at launch.


Does the PS4 system’s graphical user interface have a name like the PS3 system’s “Cross Media Bar”?
The PS4 system’s GUI is called PlayStation Dynamic Menu. We developed the new GUI based on key development ideas for the PS4 system: Simple, Immediate, Social, Integrated, and Personalized.


Will the PS4 system support custom Dynamic Themes, as currently available on the PS3 system?
No, the PS4 system will not support Dynamic Themes as they currently exist on the PS3 system.


Will I be able to filter system and friend notifications in order to avoid being disturbed while playing a game or watching a movie?
Compared to PS3, you’ll have much more control over displayed notifications, including messages, friend requests, Trophies, download status and more.


Will the PS4 system support media servers or DLNA support in order to stream videos or movies from a home PC?
The PS4 system does not support client functionality for media servers.


PS4 Game Lineup


What PS4 games will be available at launch in North America?
The following PS4 titles are currently scheduled for release on or by 15th November, 2013. This list is subject to change, and we’ll continue to update it leading to launch day.


Killzone Shadow Fall
Sound Shapes
Escape Plan


Angry Birds Star Wars Activision
Assassin’s Creed IV Black Flag Ubisoft
Call of Duty Ghosts Activison
FIFA 14 EA Sports
Battlefield 4 Electronic Arts
JUST DANCE 2014 Ubisoft
Injustice: Gods Among Us Ultimate Edition Warner Bros. Interactive Entertainment
LEGO MARVEL Super Heroes Warner Bros. Interactive Entertainment
Madden NFL 25 EA Sports
NBA 2K 2K Sports


Contrast Compulsion Games
Pinball Arcade FarSight Studios


Where can I find a full list of PS4 games in development?
Keep checking back to this official FAQ, and we’ll continue to add launch titles as they are confirmed.


How do customers purchase PS4 games?

Customers can purchase Blu-ray games at retailers, or purchase and download the game from PlayStation® Store to the PS4 system’s internal hard drive. Customers can also purchase digital games through the Sony Entertainment Network online store via PC and compatible mobile devices through PlayStation® App, and if your PS4 system is in standby mode, the game will automatically download.


Will I be able to purchase digital games on the same release date as their retail Blu-ray versions?
Ultimately, the decision lies with publishers on whether to make digital versions of games available on the same release date. However, we anticipate that most PS4 games will be available for purchase digitally via PlayStation Store on the same day as their retail Blu-ray counterparts.


Will you offer digital pre-orders of PS4 launch titles via PS Store before the PS4 launch?
No in PAL Markets.



Can I play my PS3 games on my PS4 system?

No, the PS4 system does not feature backward compatibility for PS3, PS2, or PSone games.


Will any PlayStation Store content purchased on PS3 or PS Vita systems be transferable to a PS4 system?

In some cases, yes. For example, a selection of popular digital titles including Flower®, flOw, Escape PlanTM and Sound ShapesTM will be available to purchase on the PS4S4 system after launch. Gamers who purchased these titles for the PS3 or PS Vita systems (the PS Vita system only, in the case of Escape Plan) will be able to download the PS4 versions of these titles, some of which feature enhanced graphics or improved features, to their PS4 systems for no additional charge.


ICan PS4 and PS3 users play together online, cross-platform?

The functionality is technically possible and some developers may choose to support it for their titles.


Will the PS4 system allow me to suspend and resume my progress across different games?
This feature will not be available at launch.


PS4 Used Games


Does PS4 support used games?
Yes, similar to the PS3 system today, the PS4 system will not restrict players from playing disc-based used games. When a gamer buys a PS4 disc, they have right to use that copy of the game, so they can trade-in the game at retail, sell it to another person, lend it to a friend, or keep it forever. Furthermore, users will not have to go through activation steps or be charged usage fees when playing used disc-based games on their PS4 system.


Will any PS4 titles use an Online Pass?
First-party titles on the PS4 system (titles developed by Sony Computer Entertainment) will not use an Online Pass program. When it comes to third-party titles, PlayStation won’t dictate the strategy of publishers concerning Online Pass programs. However, most third parties have phased out the use of Online Pass systems, so they are unlikely to appear on the PS4 system.


Can PS4 customers lend and borrow games?
Yes, they can lend and borrow disc-based games without restriction.


Can PS4 customers trade and sell games?
Yes, they can trade and sell disc-based games freely.


Does the PS4 system need an “always on” internet connection in order to play games?
No, the PS4 system does not require a persistent internet connection to play games, so users can play single-player titles offline at any time. For titles with online multiplayer functionality, an internet connection and a PlayStation Plus membership will be required to play online.


Does the PS4 system need to occasionally connect online?
Besides system software update 1.50 and a one-time activation for playing Blu-ray Disc and DVD movies, the PS4 system does not require an online connection for authentication purposes or to play disc-based games. However, PS4 features many advanced online benefits such as live PS4 gameplay streaming, entertainment services and more.


Will PlayStation do any type of authentication for PS4 disc-based games?
No, authentication is not required for PS4 disc-based games under any scenario.


Do PS4 games have regional locks?
In general, neither digital nor disc-based games will be region locked, but PlayStation recommends that all users purchase games at the region of their residence to guarantee the best overall experience and customer service. In certain instances, a software publisher may choose to region lock a game title for specific reasons, but Sony Computer Entertainment expects these instances to be uncommon.


Will the PS4 system be able to automatically download system software updates?
Yes, system software updates will be automatically downloaded for all users.


Will the PS4 system be able to automatically download game patches?
Yes, all PS4 users will be able to automatically download and install game patches to their PS4. In addition, PlayStation Plus members will enjoy the ability to have those automatic downloads happen while the system is in standby mode.


Will users have the option of setting the frequency and timings of auto detection, download, and installs?


Can users continue playing on a PS4 system while a game patch is being auto detected, downloaded, and installed?
Users can continue playing on a PS4 system while the game’s patch is being auto detected and downloaded. But depending on the game, users may not be able to enjoy the network function until all the update data is installed. To install any game patch, users must close the game.


Does the PS4 system have to be always turned on to automatically download game patches?
No, PlayStation Plus members can take advantage of this feature even when the PS4 system is in standby mode.


Will I be able to access my digital game collection from any PS4 system?
Yes, you can log into your SEN account on any internet-connected PS4 system and access your PS4 system’s digital content, friends list, and trophies. Outside of your “Primary” console, you can only log on to one other console at a time.


What happens to that content when I’m no longer playing?
Once the user logs out, their content is no longer available.


Can multiple users log into one PS4 system?
Yes, as on the PS3 system, PS4 users can switch between multiple SEN accounts on one PS4 system.


Can multiple SEN accounts log into the same PS4 system at once?
Yes, a maximum of four users can be simultaneously logged into one PS4 system.


Can multiple users make use of the automatic Trophy sync and Push Download services?


Will the PS4 system include a web browser?
Yes, the PS4 system comes with a web browser, which is based on webkit technology and is faster and more compatible than the browser that comes with PS3.




What is DUALSHOCK 4 wireless controller’s battery life?
DUALSHOCK 4 controller’s battery life is similar to that of DUALSHOCK 3 wireless controller.


How long will it take to charge DUALSHOCK 4 controller?
It will take about two hours to fully charge DUALSHOCK 4 controller whether you connect it to a PS4 system or use a charging station.


How can users charge a DUALSHOCK 4 controller? Does the PS4 system include a charge cable?
Users can charge the DUALSHOCK 4 controller on their PS4 system whether the system is active or in standby mode using the micro USB charge cable that is bundled with the PS4 system. For convenience, universal chargers that support micro USB and the Dedicated Charging Port (DCP) specification can be used to charge the DUALSHOCK 4 controller. Dedicated charging stations will also be available.


Is it possible to charge a DUALSHOCK 4 controller via my PS4 system when I’m not playing?
Yes, you can charge DUALSHOCK 4 controllers when the PS4 system is in stand-by mode. However PS4 users in Europe will need to change the setting of their PS4 systems to do so. In Europe, users will need to navigate to Settings, then Power Save Settings, and enable the Supply Power from USB Ports option.


How many DUALSHOCK 4 wireless controllers can I connect to my PS4 system at one time?
The PS4 system supports up to four DUALSHOCK 4 wireless controllers at one time.


How do I sync a DUALSHOCK 4 controller to my PS4 system?
To pair your DUALSHOCK 4 controller, you’ll connect it to your PS4 system via one of the front USB ports, just like on the PS3 system.


Can the auxiliary port on the rear side of the PS4 system be used for anything else besides PlayStation Camera?
No, the function of this port is to enable the use of PlayStation Camera.


How does the DUALSHOCK 4 controller’s integrated touch pad work?
The DUALSHOCK 4 controller’s capacitive touch pad supports drag and drop, flicking, and multi-touch input. The touch pad is also clickable. Developers will choose how these features are used, if at all. In the example of Killzone: Shadow Fall, the touchpad is used to assign different commands to the player’s OWL drone in the single-player campaign.
PS4 Reveal
What can users do with the light bar incorporated into the DUALSHOCK 4 controller?
For developers that choose to support it, the light bar is an immersive and versatile addition to the DUALSHOCK 4 controller. In games such as Killzone: Shadow Fall, the light bar can help communicate status information to the player, changing colors when health runs low. In other games, the light bar’s color can reflect the game’s narrative and much more. Also, when used in connection with PlayStation Camera, the game can detect and track the position of the DUALSHOCK 4 controller. DUALSHOCK 4 controller’s light bar is limited only by the imagination of game developers.


Can users switch the light bar off and on?
No. The light bar also serves as an indication of whether the DUALSHOCK 4 controller is turned on. Across different games, the color and brightness of the light bar on the DUALSHOCK 4 controller can be adjusted by game developers, but it cannot be completely switched off.

PS4 Reveal


Does the PS4 system come with a headset?
Yes, the PS4 system comes with the Mono headset to enable out-of-the-box voice chat for online games and optional voice commands for PS4 system functions. PlayStation Camera will also support voice chat and voice commands for the PS4 system.


Will the DUALSHOCK 4 controller’s 3.5mm headset jack support other headsets or headphones?
The PS Vita system’s headset is fully supported. Some other third-party headsets may support basic audio and chat functionality on the PS4 system, but Sony Computer Entertainment cannot guarantee it.


Is it possible to output all game audio through DUALSHOCK 4 controller’s 3.5mm headset jack?
Yes, you can select the Output to Headsets option to either ‘Chat Audio’ or “All Audio.”


Can PS3 and PS4 users voice chat, or video chat together?
PS3 and PS4 users will be able to communicate with each other use text messages, but not video or voice chat.


For cross-game Party Chat, how many players will the PS4 system support?
As with the PS Vita system, the PS4 system will support up to eight users for cross-game Party Chat. The Party Chat feature works across both PS4 and PS Vita platforms.


Can PS4 users send voice messages to each other?
Yes, PS4 users will be able to record voice messages up to 15 seconds long and send them to friends for later listening.

PS4 Reveal
What impact will the DUALSHOCK 4 controller’s integrated speaker have on gameplay?
The DUALSHOCK 4 controller’s integrated speaker lets inventive game developers immerse players more fully in the game world. In the example of Killzone: Shadow Fall, audio diaries collected in the campaign mode will be broadcast though the DUALSHOCK 4 controller’s integrated speaker. We anticipate that developers will devise other interesting ways to use this feature.


Has the DUALSHOCK 4 controller’s internal motion sensor been upgraded since the DUALSHOCK 3 controller?
Yes, the DUALSHOCK 4 controller’s upgraded SIXAXIS® motion sensor is noticeably more responsive compared to the DUALSHOCK 3 controller in supported titles. For example, the PS4 edition of Flower features more responsive motion controls, enabling players to more easily guide flower petals. The DUALSHOCK 4 controller’s SIXAXIS motion sensor is even precise enough for text input. In this optional mode, PS4 users can “point” at different letters using the DUALSHOCK 4 controller to form words.


I’ve heard the DUALSHOCK 4 controller features “enhanced rumble.” What does that mean? What’s the benefit?
The DUALSHOCK 4 controller’s multiple vibration motors give PS4 games a greater degree of expression and immersion.


I’ve heard that the DUALSHOCK 4 controller features less “latency” than other controllers. What does this mean?
All wireless devices experience some form of latency, a tiny delay between, say, pushing a button and seeing an action performed onscreen. Thanks to new technology and hardware optimizations, the DUALSHOCK 4 controller’s wireless connectivity experiences less latency overall than the PS3 system’s DUALSHOCK 3 controller.


Can the DUALSHOCK 4 controller connect to a PC?
Yes, you can connect a DUALSHOCK 4 controller to your PC using USB, and it will support basic functions. In regards to the DUALSHOCK 4 controller supporting full compatibility for playing PC games, there are no details to share at this time.


What colored versions of the DUALSHOCK 4 controllers will there be?
Yes DUALSHOCK 4 controllers in “Magma Red” and “Wave Blue” will be available at launch across PAL from 29th November North America after the PS4 system launches.