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14 Apr 2016
By PermanentlyAngry
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Appear offline bug

1,343 Replies 482,372 Views Created 14-04-2016
14 Apr 2016
By PermanentlyAngry

Hey all, since the last update my PS4 has had me stuck in appear Offline mode. Even though I never selected to appear offline. Nothing I do in my setting or profile can change it. I'm definitely coonected to the Internet and can stream Netflix and download stuff from the PS Store. It didn't bother me at first, but now it's stopping me play DS3 online. Is anyone else having these problems, and has anyone found a fix to this issue?

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LABELS: Online-PSN
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mont348

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[Updated 31st January 2018 by  @LordRoss ]

 

"Our engineers have advised that a permanent fix has now been applied but you would need to restart your consoles for the fix to work.

 

You should no longer need to apply the workarounds suggested below but please do let us know how you get on."

 

Some options that should get this working for everybody:

 

  1. Select Power from the function screen, then go to [Power Options]> [Turn Off PS4]
  2. Access https://www.playstation.com and select the sign in icon on the top right-hand side of the page
    *If you have signed in to the site already, please sign-out once and sign-back
  3. Confirm successful sign-in to PlayStation.com
  4. Turn on your PS4 and log in again

[Please note that this needs to be done on PC and not on a mobile device/console]

 

Otherwise try this:

 

1. Log out via quick menu or the power options far right of XMB.

2. Log back in with the appear online option.

3. Head to your user profile and change online status to appear offline.

4. Once this is done initially appear offline/online should toggle normally.

 

If that doesn't work then try this:

 

  1. Settings > Account Management > Sign Out
  2. Quick Menu (via holding down PS button) > Power > log out of PS4
  3. Restart PS4
  4. On Start up screen, click Options and click ‘Log in with online status’
  5. Settings > Account Management > Sign in

 

Voila result!

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Appear offline bug

[ Edited ]



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mont348

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Do you use a PSVita regularly?If so have a read of page 7 of the 3.50 firmware topic.

http://community.eu.playstation.com/t5/PS4/PlayStation-4-System-Software-3-50-now-available/td-p/241...

 

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Nope haven't used my PS Vita for months and months now. Really confusing the hell out of me.

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TinCannEd

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Actually, Playstation Supports Suggests this as a solution.:

 

 

  1. Turn off the Console
  2. Hold down the Power Button on the Console until it beeps 2 times (Actually, if U just keep holding it, it will automatically switch to the next screen)
  3. Plug in controller to access "Safe mode"
  4. You should have a choice of 7 options. Choose Option 5 "Rebuild database". It says this could take a couple hours, but can take a few minutes, in some cases.
  5. Problem was resolved. I had to switch my profile from "appear offline" but this time it actually worked! :)

Maybe this will help you too.

 

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noahj4567076

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this dosent work

 

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Blood13ourne

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Same here can't play since like 6 hours ago. So much for playing destiny 2..

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Wolfie_Claws

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same trying to get to destiny 2 how did u do it

 

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Snarled_luna

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Log out and log back i. It worked for me, maybe it’ll work for you. 

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KuroHitsuji20

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I've tried all of these solutions and none of them work. I appear offline no matter what the status says, ive restart the router, ps4, signed out, logged, out signed in, followed all the steps and I'm still offline, stream ruined. Any other suggestions?

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JamieeeBrown

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Iys ***** nothing works please help

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dyppet

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https://status.playstation.com/da-DK/

It says that there are some problems with online features..

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dyppet

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LordRoss, 

Any idea for how long? 

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GoldenCowX

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Mine shows the red x next to my profile name saying i'm appearing offline and I can't get onto any multiplayer games, plz sony fix it before something worse happens. AND WHY IS THIS ONLY HAPPENING TO SOME PEOPLE ALL MY MATES ARE PLAYING AND I'M HERE STUCK LISTENING TO THEM PLAY cause somehow I can join there party and send messages

 

Appear offline bug

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DOLOLIGHTYEAR

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I have been stuck offline for 6 days i can hear my friends play this is ***** im paying to play and cant play. This needs to be fixed asap!!!!!

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GMcGhee1979

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What actually have psn done

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dylancarr8

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Please help. I have done all the steps above but it still didnt work out for me. Now I can even change the "Set Online Status". Please fix this

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Asharox

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I have the same problem. The button is just grey and doesn't work anymore. I am still connected to the PSN but can not play any games online anymore. Please help!

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Bradmeiser

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Naw its sn issue with them i spent over an hour on the phone with them this morning. And the monkeys they are using for engineers couldnt even figure out how to open a banana. I knew more about the problem than they did. The monkey flipped the wrong switch.

Appear offline bug

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Asharox

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I hope this will be fixed soon. I tried everything including restoring the default settings and rebuilding the database via safe mode several times, but nothing worked. There was actually a very funny glitch that happened to me: I tried to create a party which failed. After that I disconnected from my wifi and restored the default settings via safe mode. About a half an hour later I randomly checked my account when I was back online, and there was a party online somehow hosted by me. The info about said that it was online for about a half an hour, even though I wasn't online since then and not even logged in with my account. When I tried to join it I got an error. 

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St3P1tup

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I have the same issue i called support  trying to fix it they be better off trying to find titts in a strip club but im sure they would screw that up to

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KidKool73

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I’m having that same problem.  My friends can’t invite me to anything and if they can my PS4 never detects it however my phone does.  Joining a party has been the worst struggle lately.  I’m not sure what’ll work since I’ve tried everything.  It’s been like this since yesterday morning. 

Appear offline bug

[ Edited ]
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