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14 Apr 2016
By PermanentlyAngry
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Appear offline bug

1,360 Replies 514,598 Views Created 14-04-2016
14 Apr 2016
By PermanentlyAngry

Hey all, since the last update my PS4 has had me stuck in appear Offline mode. Even though I never selected to appear offline. Nothing I do in my setting or profile can change it. I'm definitely coonected to the Internet and can stream Netflix and download stuff from the PS Store. It didn't bother me at first, but now it's stopping me play DS3 online. Is anyone else having these problems, and has anyone found a fix to this issue?

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mont348

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[Updated 31st January 2018 by  @LordRoss ]

 

"Our engineers have advised that a permanent fix has now been applied but you would need to restart your consoles for the fix to work.

 

You should no longer need to apply the workarounds suggested below but please do let us know how you get on."

 

Some options that should get this working for everybody:

 

  1. Select Power from the function screen, then go to [Power Options]> [Turn Off PS4]
  2. Access https://www.playstation.com and select the sign in icon on the top right-hand side of the page
    *If you have signed in to the site already, please sign-out once and sign-back
  3. Confirm successful sign-in to PlayStation.com
  4. Turn on your PS4 and log in again

[Please note that this needs to be done on PC and not on a mobile device/console]

 

Otherwise try this:

 

1. Log out via quick menu or the power options far right of XMB.

2. Log back in with the appear online option.

3. Head to your user profile and change online status to appear offline.

4. Once this is done initially appear offline/online should toggle normally.

 

If that doesn't work then try this:

 

  1. Settings > Account Management > Sign Out
  2. Quick Menu (via holding down PS button) > Power > log out of PS4
  3. Restart PS4
  4. On Start up screen, click Options and click ‘Log in with online status’
  5. Settings > Account Management > Sign in

 

Voila result!

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Appear offline bug

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NJ_DRIVE

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Wrked for me Thnk u

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alistairorr2

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Jager6969
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Thank you so much. Been "offline" for 8 days until I tried this. Stupid how frustrating this was. Thanks again 

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kAnToR10

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This is f...ridiculous. I didn't pay for that s... I tried everything you wrote here guys and it didn't work. This sticked post is so f...funny...

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OrSomeShark

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mont348
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Hello everyone,

 

I have found a solution!

 

1.turn off your console fully.

2.ask a friend or use another playstation that works online and sign In on there 

3.once you've signed in on another console that works

4.if you see yourself online sign out

5.finally turn on your own system and you should see yourself online 

 

I hope this works for you guys. 

It worked for me when I used my brothers console. 

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Lil_ScarLxrd

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Prototype-142
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Didn’t work 

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potato-_-skins

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dyppet
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Same here still having these problems, cannot appear online but can play online, won’t let me invite or join anybody on ps4 in fortnite, SOLUTION!!!!!!! Pleaseeeee

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Doekoes-Aitor

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Its not workimg for me?

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lunarsup

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kAnToR10
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Unplug ur PlayStation while it’s on 

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xXMoR0ckStArXx

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Hey I tried all these steps yet my account appears to be offline i can see my friends online but my online status dosnt change i dont know whats happening.

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dragonfire1280

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I've tried every option it didn't work actually I tried it 2 times and why is my online id rappaparapa I set it to a kitten *****

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Snarled_luna

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KidKool73
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Log out and log back in

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DerpyKerty

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It'd be great if I wasn't still having to constantly deal with this in 2019.

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drillsergeant8

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Voila.... NO RESULT!

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Seralactia

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Having the same issue as this. It's really frustrating - I can't change my online status, and when I do, it just makes me wait for ages with no change.

 

I can't even join parties - it just gives me an error (NP-39232-9).

 

Help!

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JoelyMx

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I have the same issue as you!

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dylancarr8

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Same issue here 

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YEETYEET1738

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I have tried everything it says and it still dont work . I wanna be able to use my ps4 that I pay alot for . But its been 6 days and I cant play . Sony needs to give me a refund on my online . 

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bhadbeaut

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I’m just tryna play some fortnite with the boys but having the same problem help!!

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Man, I'm trying to do the same damn thing, and I got nothing. 

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GAMETIMEZZZZZZZZ
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Okay, guys. If someone finds a solution for this? Could ya let a brotha know please? I've tried everything it has said to do, plus a little more that I would think would work, but still nothing. I believe it's a problem within the PS4 itself because when I go to log on to my other friend's account through my PS4, the same error is there. So, any solutions?

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FENIRIRIR

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Same here, I can't even invite people to my games it came on a while ago but then did it again. If anyone knows how to fix this please let me know.

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