New messages in the last hour
Get a response within minutes
92% percent of messages responded to
I'm from Ukraine, on the 9th of January I was trying to buy Assassin's Creed Odyssey while it's going with the discount, before this I have renewed my ps plus subscription, everything was OK, but then I was several time trying to buy AC Odyssey and I was receiving an error, the code of the error is E-8200012C, also I was trying to buy the game through my mac, but still was not able to do this. I've checked everything concerning my bank and everything is OK from their side, also everything was OK with me buying ps plus. Then I've tried to add funds to my psn wallet, and after several tries I was able to add 50 UAH (That is the currency in my country) and then receiving several errors I was finally able to add 400 more UAH (The game itself costs 1049 UAH with the discount). But after this I was not able to add any more funds to my wallet neither through my ps4 nor through the playstation store website. I was always getting errors. I would be very thankful for any help. I would appreciate any hint of solution of my issue. I have kinda 2 more days to solve this, as I would like to buy the game with the discount and I'm stuck in the middle of nothing reached as I already have 450 UAH in my psn wallet, but can't add any more, so in 2 days I will be not very likely to have this money on my account but I can't refund them too...
Thanks in advance!
Credit Cards can be hit and miss as you are finding out..
You might be better off just adding Voucher TopUp Codes..
As you have a Ukrainian Account, I'm not too sure if you can find these Voucher Codes.. best bet would be a High Street Shop as I've never seen these Online. Just make sure if you do get some that they show the Ukrainian Flag on the packaging to match your PSN Account.. anything other than Ukrainian and they won't work.
Best of Luck
Thanks for your advice!
I’ve been trying to find some voucher codes, but there are no such for Ukrainian PSN. Unfortunately.
Actually the error code that I'm receiving while trying to buy the game on ps 4 is E-8200012C.
Look for the PSN money vouchers in local Electronic Shops. You might find them there.@SoclearwOw
Hey, thanks for your advice, but as I've mentioned it before, for my country there are no money vouchers, the only options while buying online are buying with a debit card or adding funds to psn wallet.@Phteve-the-Rock
If you have an Ukrainian Card just try to speak with the bank to see if they flagged Sony as unusual activity and wait 24 hours without attempting to fund the PS wallet. Let us know what the bank said.@SoclearwOw
I already checked my bank, and I'm in realtime observing the process through my bank's app, it seems that from their side everything is OK.@Phteve-the-Rock
Then wait 24 hours without attempting to buy anything. The system might have blocked the card because it though it is trying to do fraudulent purchases.@SoclearwOw
Still, it doesn't work for me...
Contact support. They can escalate the case to have it investigated.
Ukraine number for support: 0 800 307 669.
Problem solved, at least mine, I was just trying again and again from 2 different debit cards and somehow I was able to buy the game...
Website ©2018 Sony Interactive Entertainment Europe Limited. All content, game titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. More info