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13 Oct 2017
By JackTheFist057

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Error code SU-41333-4

101 Replies 242,422 Views Created 13-10-2017
13 Oct 2017
By JackTheFist057

My son turned himself PlayStation on and this message came up

 

safe mode

connect a usb storage device that contains an update file for reinstallation version 5.0 or later.

you can download the update file for reinstallation from playstation

 

then it go’s to ...

 

the usb storage device is not connected (SU-41333-4)

 

his playstation is dead in the water and will not come back on and I don’t have a clue what to do

 

please help 

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WhiteMonkey88

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The PS4 will only read the USB in FAT32 or exFAT format so check that it is one of these (not NTFS) 

 

It also requires a certain folder format. Off the top of my head I’m pretty sure this is 

PS4 > UPDATE then the file called PS4UPDATE.PUP (all must be uppercase with the update inside the UPDATE folder),.  

 

You can find the update and installation files at https://www.playstation.com/get-help/ps4-system-software/ with details on how to use them. The full installation file (found at the bottom of the page) will erase the HDD so maybe try the update file first. 

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Error code SU-41333-4

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LazyBoy1422

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I’m having the same problem and everything that I have tried to do isn’t working, it’s also put my PS4 in a constant loop of safe mod, the only others way I know how to fix it is to try and take and replace the hard drive.

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SIFU1993

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same problem, stuck in a loop. any ideas on how to fix this?

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BeastFireWolf

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I've been having the same trouble....

 

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dobrara23

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Jsem na tom uplne stejne. Asi ho hodim z okna smejd

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Kód chyby SU-41333-4

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gomezjoel915

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WhiteMonkey88

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The PS4 will only read the USB in FAT32 or exFAT format so check that it is one of these (not NTFS) 

 

It also requires a certain folder format. Off the top of my head I’m pretty sure this is 

PS4 > UPDATE then the file called PS4UPDATE.PUP (all must be uppercase with the update inside the UPDATE folder),.  

 

You can find the update and installation files at https://www.playstation.com/get-help/ps4-system-software/ with details on how to use them. The full installation file (found at the bottom of the page) will erase the HDD so maybe try the update file first. 

Error code SU-41333-4

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CoronaJoker213

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I tried everything and it doesn't work on my ps4 pro I already tried two different harddrives and only the 1 TB it has work.

It still says that error code.

I'm trying to put a 2TB on it.

 

What can I do thanks.

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WhiteMonkey88

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I haven't upgraded a HDD before, so not too sure with that. You will need the larger installation file though.

 

Have a look at >>THIS<< for info on upgrading the HDD

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doubletrouble950
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how do you do this

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Akreneau12

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Can you explain this any easier? I have no idea what you’re saying

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galvatron447

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I have tried both of these but neither of them work, the ps4 won't even read the usb stick.

What do I do then?

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SANDYP9999

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WE WERE ABLE TO FIX THIS BYE DOING A HARD REBOOT TURN OFF THE SYSTEM HOLD THE POWER IT WILL BEEP ONCE CONTINUE HOLDING TILL 2ND BEEP THEN GO TO INITIALIZE THEN YOU HAVE TO DELETE EVERY THING CONFIRM THAT THEN START FRESH FROM THE BEGINIING  ONCE YOU ARE ALL SIGNED BACK IN RUN THE UPDATE AND IT WORKS. HERE'S THE PAGE TO HARD RESET SORRY NO OTHER WAY FOUND YET http://community.eu.playstation.com/t5/PS4-Support/Error-code-SU-41333-4/m-p/25348858

 

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sultans_10

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Can some please help I’m still stuck on this constant loop and I can’t find out how to initialize my ps4 

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We did this and it still says USB not connected

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oO-TakeYourSaul-
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My game say safe mode I need help

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nyacrash

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Worked for me. 

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madkikass

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I cant start my sp4 because ots the update for 5.50 pls help me

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SunkBump3

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i have been trying to fix this for hours i went on my pc and got a USB and updated it and still dint work sony pls fix the system!!!!!

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Nachoestiks

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This will fix the issue.

 

1. Long press the ps4 until it beeps twice it will take you to the menu of the game console

 

2. Select update system software

 

3. Then update from internet

 

Voila! it will update the system and reboot the device

 

This is for system update v5.55

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SullyAlakbary

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But then it says connect a LAN cable and try again. Please help

Error code SU-41333-4

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