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18 Mar 2019
By no_where_man89

no_where_man89

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Help!! I have not received my reward for getting a platinum trophy

2 Replies 107 Views Created 18-03-2019
18 Mar 2019
By no_where_man89

So after six months i manged to platinum horizon  dawn and i was looking forward to receiving the platinum theme for horizon zero dawn. it's been a two weeks and i have not yet received it. Can someone from PlayStation support respond and help me. Please do reply quickly

this is the theme:

https://www.youtube.com/watch?v=yBfiYqGapmw

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LABELS: Games Online-PSN
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Phteve-the-Rock

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You will need to contact Customer Support for your region. They will request photos with the achievement for Plat and as well with your screen where it shows 100 %. After that they will send you an email with a code for the Platinum trophy avatar. It can take a couple days to receive the email after raising the ticket. 

 

+971 8007669 Phone number

 

or

 

https://www.playstation.com/en-ae/get-help/contact-form/

 

 

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no_where_man89

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Thank you so much for the response. I was not expecting an immediate reply, so i thought i would wait for a few days. P.S. IS THE CONTACT NUMBER TOLL FREE?. I would be grateful if you respond.

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Help!! I have not received my reward for getting a platinum trophy

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