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You can download games and add-ons from PlayStation℠Store directly to the extended storage and move games from your PlayStation®4 system’s storage to your HDD.
When you format a storage device for use as extended storage, you can use it to install your applications. You can also move applications from PS4™ system storage to extended storage.
*Proper operation is not guaranteed for all external hard disc drive models.
To change the install location of your applications, you need to choose where you would like to save them. You cannot change the application install location during a download.
You can move saved applications between the PS4™ system storage and extended storage.
Reminders: If an application is found both in system storage and on extended storage, you’ll need to delete it from either system storage or extended storage to use the extended storage device. You can install add-ons on extended storage, even if the related application is installed in system storage.
When you want to disconnect an extended storage device while your PS4™ system is on, use one of the following methods to ensure the safe removal of the device.
Reminder: If you disconnect the extended storage device without using the steps below, when you reconnect the storage device it may cause corruption or loss of data.
I experience Wi-Fi and/or Bluetooth connection issues when the External Storage device is connected to my PS4™.
We recommend placing the extended storage device further away from the PS4™ if you experience connection issues.
I see an error “The data transfer speed of this device might not be fast enough to use it as extended storage. Are you sure you want to format this device?”
If you receive this error, we recommend using a different extended storage device.
I see an error “The following applications are available both in extended storage and system storage. To use the extended storage, you will need to delete one of the applications.”
If the same game is installed on both extended storage and system storage, one of them needs to be removed in order to use the HDD.
I get a message saying my extended storage needs to be repaired?
This may happen if the device was removed incorrectly. When disconnecting extended storage make sure you use the proper methods.
If I already have files on my external hdd and then I plug it into my ps4 will I lose them by formatting as extended storage?
Could I move them to my computer and then move them back after I have formatted through PS4?
or will they no longer work on my pc after formatting to suit ps4?@Oran_Gina
The whole drive is formatted solely for PS4 use. Your PC will not recognise the drive or be able to use it, other than to format it again.@Sturae
Any idea why my
Transcend HDD StoreJet 2.5" 1TB USB3 is unsupported?
Will it not even let you format? Mine says it's unsupported but does recognise it and is asking me to format@teh__pwnerer
It ships with Tanscend's data management software. Try formatting the whole drive to exFAT on a PC first.
For CE-41899-1, what does it mean "Directly connected to the PS4"? I bought a Seagate 3.0 External Hard Drive, 4TB, Backup+ Hub BK, formatted it to exFAT, plugged it into the PS4's USB Slot, and I'm getting this message.
It's the hub unfortunately. It's not supported.@THA_3rd_GUY
What kind of External Hard Drive would you recommend using? Or is there a way to make it so my PS4 can read it?
Taking the hard drive out of the enclosure and putting in one that connects directly should work.
It would be easier to take it back and just swap it for the non-hub version if you can though to be honest.
I'm just using a Seagate expansions portable 2TB (2.5" hdd) currently with no issues.
Mine's not formatting the external USB HDD?? It recognises it's there because it brings up all the info:
Western Digital Elements
Capacity 1.01 TB
Used Space 1.32 MB
But when I press 'Format as Extended Storage' it says it can't format it (error code CE-41902-6), despite the fact that it IS:
and directly connected to the PS4 (port 1, but have tried both ports)
Little help please!
Someone mentioned earlier some of these portable HDD's come with firmware or partitions installed,you may need to format first on a PC before the PS4 can format it for external storage purposes.
There is an option hidden by pressing the option button to format the HDD to exFat.
Whether this option could prep the HDD for you to enable the PS4 to perform it's own proprietary format afterwards I don't know.@Chrisballs666
Thanks I just got it working, but not this way. Let me explain...
I ejected and plugged it into my Mac, formatted as MS DOS FAT on the Mac again (as I'd done this already), plugged it back into the PS4, booted up, then formatted as exFAT via the secret options button which worked fine as per usual, and then I tried formatting it as an External HDD again.... aaaaand the same error messages occurred.
THEN in a fit of rage I unplugged the HDD, plugged it straight back in, the 'Discover' notification appeared in the top left of the screen, so I went to notifications, followed the 'Discover' link to take me back to the Devices/USB Storage Devices page (where I already was), but for some reason jumping through the hoops and doing it this way worked like a charm, and it is now installed as an External HDD.
I'm not sure if this is just a fluke, but worth trying if like me all else had failed.
Thanks for the support!
Glad you got it sorted don't over spend in the double discount sale filling the newly acquired extra storage space.@Chrisballs666
That's just the poor design of the ps4's USB ports. It's always worth reconnecting a USB device, in case it wasn't plugged in far enough.@Chrisballs666
This worked for me too!! None of the solution worked but formatting from discovery option worked. I just thought I bought an unsupported hard drive! Thanks man!@Chrisballs666
Just wondering did you ever fix this? I'm currently experiencing the exact same problem and I have no idea what to do@Chrisballs666
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