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I bought Spiderman PS4 when it came out, but now the game is locked. It says that the license is on a separate account even though it was bought with mine. Does anyone know what to do?
Have you tried restoring the licences?
Select (Settings) > [Account Management] > [Restore Licenses].
If content you've downloaded from PlayStation™Store or add-on content fails to start, this might fix the problem.
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