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05 Mar 2017
By Blurb

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PS4 Disconnecting from WiFi

47 Replies 36,538 Views Created 05-03-2017
05 Mar 2017
By Blurb

I seem to be having an issue with my PS4, as it keeps kind of disconnecting from my WiFi. I say 'kind of' because it doesn't entirely disconnect. Here's what's been happening:

 

- I power up my PS4, go on Rocket League and start playing online just fine.

- After a while I'll try to join a new online match and it says that the servers aren't online.

- I press the Home button and check to see if I'm actually online by going onto my friends list, which fails to load. I then go on Settings, Network, Test Internet Connection, and it is successful. I then go back to the friends list and it is back to normal.

- I then press Home again and go back on Rocket League - it now doesn't say that the servers aren't online, but it does say that 0 people are playing the game online and it therefore does not let me join any online games. I then have to restart the game entirely in order to get it working again.

 

I really don't get it, as it doesn't seem to be disconnecting entirely, but enough so that I can't play online and my friends list doesn't load. As soon as I test the internet connection, it's successful and I can see the friends list again, but I still have to restart the game in order to play online. I've been having similar issues with other games, where whilst the game loads up, it says 'Network features are unavailable for this game as we are unable to connect' or something to that effect. Very confused. Can anyone help?

 

Thanks a lot.

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Run a PS4 connection test and report back wireless signal strength and NAT type.

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NAT Type 2, Download Speed 66.9 Mbps, Upload Speed 1.6 Mbps

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It varies though, just did it again now and got 31.1 and 9.0 respectively

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I think you need to look at port forwarding or setting up a DMZ and check your router supports UPnP and it is enabled.Check the routers firmware is up-to-date, use a wired connection rather than wireless it will offer a lot more stability and if the routers quite a few years old consider replacing it with something newer.

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Boss_Arxn7

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I seem to be having the exact same problem, I’m wondering what you did to fix the problem if you have by now

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Guydirectionerw

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This same thing keeps happening to me it’s been happening up to a week now and I’m getting really frustrated with it.

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Strelkov03

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I have the EXACT same problem dude. Its so annoying. And i play fortnite, so when it disconnects mid game its ***** up

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LadyAthens

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I'm having a similar issue. I'll be in the middle of multiplayer game play and when my character dies, the screen goes black for a while and then an error message pops up saying I've been disconnected from the PlayStation network. I was having issues with upload speeds on Wi-Fi so I switched to LAN today and I've only had this issue since switching to LAN. So, I'm at a loss and have no idea what's going on. My husband is also wired in and he isn't having this issue. Help?!

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manutd14eva

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I also have been having the exact same problem since the update. However yesterday I played an extended perior of time whilst in a PS4 party and didn't get disconnected

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KidClutch1124

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The same things is happen to me, it’s been almost two weeks now. I will be online when I log in but as soon I start an App or Game is disconnects. I can’t even see my friends list , it’s pretty bad 

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Fraxure_Skulls

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Has anyone found a solution? This happens to me all the time lately. I literally cant play fortnite for more than 3 games without it happening. 

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Dank_Skechers

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Same here and I don’t know how to fix it

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jazza10001

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It’s been happening to me for the last 2 days and I can’t even get on any game or see who’s online and I can’t even see if there’s an update or not it’s so annoying they need to fix this s*** ASAP 

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Rupytoop99

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I’ve been getting the network features messages for over 3 weeks now, and seems to be disconnecting from psn for only a few seconds, but it’s really annoying, seems to have started after a system software update.

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Dfreez19

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I still have the same issue. Did someone find a solution? 

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k100kk1

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Having the same problems with my PS4 slim, seems like they've not even addressed the issue, if anyone has found a solution that would be great. Also don't think it's the router because anything else I'm connected to runs fine

 

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SpaceTrucker93

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Same problem here, please help it's annoying especially when playing fortnite.

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If you are serious about online gaming don't play over Wifi,the airwaves in 2018 are saturated with wireless signals inevitably this will cause interference and connection stability problems.

 

If you cannot easily connect via ethernet look at powerline network adapters.

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kasreal90

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 This is so annoying. it keeps getting disconnected. DOTA works perfectly fine on my laptop over wifi and this crap gets disconnected even with a lan cable. SONY DO SOMETHING !

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This is happening to me too. Any luck anyone's figured it out? Haha😭

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