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09 Jun 2015
By jJarrad

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PS4 Downloads Stuck At "Preparing to download... (0)"

74 Replies 201,811 Views Created 09-06-2015
09 Jun 2015
By jJarrad

When ever i try to download certain games or updates on my ps4, the downloads get stuck at "Preparing to download...(0%) and then eventually time out

 

When it times it out says "Cannot Connect to the server within the time limit"  (NW-31456)

it only happens with some games and updates, some work some dont, it gets really annoying as i have to go to a friends house to download certain things as it never works on my internet.

 

I have my ports open on my ps4 and i dont know what to do, i really want to fix this because nothings worse than pre ordering a game and not being able to play it because i cant download the update or the game.

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Heinz10Rooney

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same is the problem with me for one of my downloads. did u get the solution??

 

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PUFC_GOD

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My problem only recently resolved itself. I took my PS4 to a friends house who had faster broadband, as soon as I connected to his internet all my failed downloads began downloading. They are not kidding when they say PS4 is an internet hog so I have now upgraded to fibre- optic. Hope this helps you Sejarish, maybe you can borrow a friends internet to finish your download.
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Morac_

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When the PS4 is "preparing to download" it's actually checking the files on the PS4 and comparing them with the files in the patch.  That way it only has to download what's changed instead of the entire patch.  Getting stuck in preparing to download either means a bad network connection or possibly a disk issue.  If your network is fine, you can try rebuilding the database. 

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limbopro13

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My destiny is stuck at 23% and won't move :/

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ii_Uk-VIP-Uk_ii

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That was verry helpful thank u mate
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Sikkimese

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Stuck at 10% of preparing to download. But what was blizzard thinks off when they released a 9+ GB of update file.
New maps, new game modes etc should have been add ons available on the Psn store.
Problem needs to be addressed

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sasukeeuchiha133
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Had the same problem, i figured it was a DNS problem so i did the internet connection test and after that it started downloading normally

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officialKRS3

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I brought a ps 4 again and got destiny with it . Had it about a week now and haven't actually been able to use it. Had trouble Downloading the ps update now having to wait 99 hours for the 19g update . That actually in settings keeps getting stuck on preparing to download 10%. I'm going to get another game and see if it's the same but really bugs me when you spend a lot of money on modern tech for this to happen.

ive tried resetting my router and I've tried restarting my ps.

itll be going out the window soon with the other junk 

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JS2003415

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officialKRS3
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I have the same issue with Overwatch ;__;

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PUFC_GOD

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See if you have a mate with faster broadband, that'll let you connect your PS4, it should download, worked for me. Sadly it is a broadband hog.
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vemulasandy

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i cant download my dlc too it says waiting to install and nothing happens and the worst part i cant play my game either

 

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"Waiting to install" generally indicates the DLC does not match the region of the game.

 

They have to be from the same region or they simply will not work and you will be staring at that message for ever.

 

Are they from different regions?

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defalt_6189

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I cant download an update for destiny it gets stuck on 10% for preparing download please help me

 

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pyro-690

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What worked for me is when I went to system storage management and deleted the game that I was downloading and then took the disc out then put it back in then it worked. Any questions? Just reply. Hope this helps. 

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WingedScapula

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This Worked for me thank you. If anyone wants to 1v1 me on rocket league now, come at me 

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AlexBudder

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This worked for me I got really frustrated.

 Pause Download.

 Unplug Router.

 Resume Download.

 Plug Router back in.

Report back if this worked for you.

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White_Obama12

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I changed the time zone cause mine was wrong a then it started to work 

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Hi everyone I haven't used my PS4 for ages I've just heard that there's a new download content for GTA5 for online bikers. But for some strange reason the PS4 is telling me that it's up to date but will not allow me to go on line and tells me I need to download the update for that but then comes up with error can not download v1.20 I've tried rebuilding the the PS4. I've deleted a game to give more room. And I've rebought another 3 month of membership just in case it ran out and still doesn't work. Help please 

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