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Playstation Staff
17 May 2018
By LordRoss

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PS4 System Software Update 5.55 [17/05/18]

642 Replies 160,110 Views Created 17-05-2018
17 May 2018
By LordRoss

Hi folks

 

System Software version 5.55 for the PlayStation 4 has been released today. This is a mandatory update and the following change will be made:

 

  • This system software update improves system performance.

PS4.png

To update the System Software using your PS4 go to [Settings] > [System Software Update] and click 'Next' and then 'Update'.

 

If for any reason you cannot use your PS4 to download the update, it is also available to download and install using a computer and USB storage devicePlease note it may take a short while for the page to be updated with the new version file.

 

If you have any questions, please don't hesitate to ask. You can also see tips in this thread for updating the System Software should you run into any issues.

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hamzaabbas000

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But I cannot update from system settings also now what I have to do 

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Can you help me with the latest system update for ps4 plz!!

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Go to notificationss, and then press options button and go to downloads, delete the failed update download and then go to system update in setting and start the update again 

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Yes. Mine is not even starting. It's just showing the error code

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An Error has occured.

(CE-30002-5)

 

What does it mean? It  doesn't allow me to install update

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Delete the failed download notification message/file and try again.

 

If that doesn't work start the PS4 in safe mode and run option 3 Update System Software and then update over the internet.

https://www.playstation.com/en-gb/get-help/help-library/system---hardware/power---system-stability/s...

 

How do I start the PS4 in Safe Mode?

  1. Turn off the PS4 system by pressing the power button on the front panel. The power indicator will blink for a few moments before turning off.
  2. Once the PS4 system is off, press and hold the power button again. Release it after you hear the second beep: one beep will sound when you first press, and another seven seconds later.
  3. Connect the DUALSHOCK 4 with the USB cable and press the PS button on the controller.

What are the Safe Mode Options?

The following options are available in Safe Mode:

Select an option below to find out what each function does, and how it can be useful.

  • 1

    Restart System

     
  • 2

    Change Resolution

     
  • 3

    Update System Software

     
  • 4

    Restore Default Settings

     
  • 5

    Rebuild Database

     

The following two options will permanently delete all data and settings from your PS4 system. Please make sure to back up any data to a USB storage device or Online Storage.

  • 6

    Initialize PS4 

     
  • 7

    Initialize PS4 (Reinstall System Software)

     

The final option will only appear on PS4 Pro systems. HDCP Mode is not available on standard PS4 systems.

  • 8

    Set HDCP Mode 

PS4 System Software Update 5.55 [17/05/18]

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Worked thank you ☺ 

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hi ,

I did as you guided and the software update goes to the end but says the file is corrupted !!! plz help

 

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Delete the failed download notification message and then rebuild the PS4's database via the safe mode menu and try the update again.

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I have the same problem to 

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Thanks so much <3

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When I went into safe mode my controller didn’t wanna connect so I was stuck in safe mode 

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Try a different cable especially if it's not the cable supplied with the PS4.

Resetting the controller with the rear reset button may help,press and hold in for 10 seconds with a pin or unfolded paperclip.

hqdefault.jpg

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Delete the error notification and then try and update it. I done this and it worked

 

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i got a error code

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I did update my ps4 and been over an hour my ps4 just on no image or anything just white light I did switch off and open it again doesnt give me any image please sort this out your new update broke my ps4 I  think I will complain about that if my ps4 won' work within 1 hour 20180517_122229.jpg

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Switch you TV off at the mains power for 5 minutes and try again.

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I'm having the same problem!

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They wanna broke our ps4 to buy new ones I know what these updates for trust me 

 

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Are u kidding me I'm telling you my ps4 dosent work what that got to do with the tv 

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If your PS4 has a white light it means it's on,a blank screen usually indicates an HDMI handshake issue with the TV.

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