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Playstation Staff
17 May 2018
By LordRoss

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PS4 System Software Update 5.55 [17/05/18]

642 Replies 158,678 Views Created 17-05-2018
17 May 2018
By LordRoss

Hi folks

 

System Software version 5.55 for the PlayStation 4 has been released today. This is a mandatory update and the following change will be made:

 

  • This system software update improves system performance.

PS4.png

To update the System Software using your PS4 go to [Settings] > [System Software Update] and click 'Next' and then 'Update'.

 

If for any reason you cannot use your PS4 to download the update, it is also available to download and install using a computer and USB storage devicePlease note it may take a short while for the page to be updated with the new version file.

 

If you have any questions, please don't hesitate to ask. You can also see tips in this thread for updating the System Software should you run into any issues.

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YoloYourMama

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Why this issue happen when I did download the update for real what should I do I did turn it off for 5m and didn't do anything same 

 

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Alright it worked thank you switch the HDMI it was on different HDMI sorry if I was rude cheers

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Please help!!! I try to download the new update then it goes half way then I get this message.

 

A DNS server cannot be used.

The DNS server did not respond within the time limit.

 

If you selected [manual] under [IP Address settings] or [DNS Settings] when you set the internet connection to the PS4, verify that [ Primary DNA] and [Secondary DNS] are set correctly.

 

I don't understand  any of this....

 

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DNS is your internet provider. How is your PS4 hooked up to the internet? If it's by wifi, your best bet is to simply power down your wifi adapter and then power it back on in a minute. If by ethernet cable then you need to power down your modem you have it connected to and power it back on in about a minute or so. DNS issues are almost always on your Internet Providers end and power cycling your internet equipment usually fixes it.

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Ok I'll try that now, thanks for getting in touch.

 

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"Improves system performance"

I have had two instances of "Please Wait" while the screen completely blacks out while on PSN trying to look at screenshots that refused to load and an until now unseen error code "CE-36329-3" since I've had this PS4 for the last five months. Improved nothing, does anyone test these updates?

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It's possible you may have to initialise your system and re-install the full system software to resolve the ongoing issues you have had.

https://www.playstation.com/en-gb/get-help/help-library/error-codes/ce-36329-3/

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The man!!! Thank you so much it finally updated thanks to you. I'm well chuffed 😃

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Hi I tried what u said about the safe mode and nothing happened it just came up with the same error occurred 

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Hi I keep getting this error code SU-42118-6

someone plz plz plz help I’m getting worried 

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I'm having the same problem. Can someone please help?

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if u have an app open close it same thing happened and that's all I did if that doesnt work restart your ps4 then try to update it

 

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ali323214

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When i want to update it says the update file is corrupted and the error code is (SU-30645-8). i rebulid the data base but still i got the same error someone help pls

PS4 System Software Update 5.55 [17/05/18]

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Sr_Hamed

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I have same problem

Maybe server is too busy just now

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I dont think so because there are so many people that downloaded it already

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Its ok now

Try now again

ایرانی هستی یه ساعته داریم انگلیسی حرف میزنیم؟

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Have you downloaded the update now i still get the same error

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Is my ps4 finished 

forever 

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The update has been giving me an error has occurred notification and it won’t download. I’ve deleted it and tried to download again, same error message happens. Now I’m trying to put it in Safe mode. I’m on the screen that says Connect the DUALSHOCK 4 using the USB cable, and then press the PS button. My controller starts glowing yellow when I plug it in and only flashes blue/white for an instant when I press the PS button. Nothing else is happening. Can anyone help me out? 

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Try a different cable especially if the one in use isn't the cable supplied with the system,micro USB cables are not all the same some are wired up differently.

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This is getting as bad as phone app update logs. “Fixes.” 🙄

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