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15 Nov 2017
By Noo_ShesNotLvl18
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Ps4 Network error nw-31314-2

22 Replies 19,433 Views Created 15-11-2017
15 Nov 2017
By Noo_ShesNotLvl18

Hi so I've had this problem for a while now and I need to find a solution. It started about a month ago when I was living in my student accommodation. Back then my PlayStation was connected via Ethernet and was working perfectly.

Then a storm happened and we lost power. When power was restored the Ethernet wouldn't work for my PS4 or laptop. Ive since bought a new laptop cause the other one was badly in need of a replacement anyway and the internet works fine on it. However my PlayStation still won't connect to the Ethernet. I get the error code nw-31314-2 and fail to obtain an IP address. Briefly 2 weeks ago it was working however every 30 seconds the connection would drop and if I was downloading something or logged on to something it would kick me off and the message "lan cable not connected" would appear. This only lasted for a day until it returned to it's usual error code message of nw-31314-2. 

 

Currently I'm using my laptop as a hotspot however this is extremely slow and not stable. I've called in the man in charge of maintenance of the accommodation yet as my laptop is working he says it's a fault with my PlayStation. However when I took my PlayStation over to a friend's house the it worked perfectly and it also worked when I took it home for the weekend so I'm not sure if it's my Playstations fault. Some people have said this may have been a result of a power surge yet I'm almost certain that I unplugged my PS4 before the power cut out. However if my ps was damaged then why was it connected and working over at my friend's house as well as at my normal home. Also I don't have a router, there's only the one Ethernet port that I used to switch between my PS4 and laptop when I wanted to use one or the other. 

 

Any help/ possible solutions are greatly appreciated

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mont348

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Sharing one connection and swapping between two devices is never a good idea,I suggest you look at a network switch so you can keep the PS4 connected permanently.

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Thanks for the recommendation and I'll look into getting one, but would u have any idea what to do about the PS4 being able to connect via Ethernet? 

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N3Y3G0

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Happened to me today. Stopped for no good reason. I switched the Ethernet to a different port and rebooted the router. 

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FlameBurned

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What the ***** man I did EXACTLY THE SAME as you said and it still won't work . I'm flippin angry right now , fixed it and it worked for a minute then it came back to the error again , ***** this ***** man.

 

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FlameBurned

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WAIT , ***** I JUST SEXUALIZELY SLID MY FINGER TO THE PORT AND IT WORKS!! LMAOOOO IVE BEEN LAUGHING FOR A MINUTE CUZ ITS FUNNY HOW IT WORKS HAAHAHAHAHAHAH

 

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same problem. any solution for this?

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Yeah, reboot your router/ PS4/ plug Ethernet cable into different different port on switch or reouter/ power both back on

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I don't use router. LAN is connected directly

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hgwells

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That's an unsual setup. Are you in college digs or something similar? 

 

P.s. We can keep this simple by you supplying full details of your setup, or we can play 20 questions. 

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Eros1217

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I'm having this same problem. Im setup with my ethernet cable connected to a port in my dorm and all of a sudden it just cant obtain the IP address when i tried to play it one day.. I switched out the cables and it worked for about an hour. same error code. 

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Talk to the IT guys.

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Im havin the same problem man. Did u end up figuring out how to fix it?

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llJETS4LIFEII

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I had the same problem on August 1st of 2018. How I solved it today, the same day was, by unplugging my lan cable, selecting Set Up Connection->Automatic, then when it showed that my lan cable was unconnected, I connected it and voilà, problem solved.

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THIS IS THE SOLUTION. Dang I’ve been searching for like a month to find the real fix, this is the one RIGHT HERE. 

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klemkizzle

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DUDE. YOU'RE A LEGEND. I just moved into my college dorm/apartment a week ago and I haven't been able to connect to the crappy WiFi for more than like 10 minutes and it was always spotty and I couldn't figure out how to do ethernet for the life of me and you saved me. If you're ever in Stephenville, TX, I'll buy you a beer!

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Glad I could be of help.

 

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llJETS4LIFEII

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Haha, it can be a tough life for people like us with a crappy connection.

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What did u choose when it prompted dns settings and tmu settings and the other ones?

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I live in a dorm so anything to do with the settings is blind to me

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BacksTagGG

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This Didnt Work For Me Can You Describe It A Bit More To Me?

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